Knowledge Base

Access Denied and Login Failed on Internet Information Server

Article ID: 147532

Article Last Modified on 6/23/2005


APPLIES TO


This article was previously published under Q147532
We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:

SYMPTOMS

When you attempt to access an HTML page on an Internet Information Server, the following error message appears:
Error: Access is denied.

When you attempt to access the FTP server on an Internet Information Server, the following error message appears:
Login failed.

CAUSE

This problem occurs if there is a password mismatch of IUSR_<server name> user name between Internet Information Server and User Manager. This user name is created by default during the installation of Internet Information Server.

NOTE: This problem can also occur if the Internet Information Server is a primary or backup domain controller. By default, Everyone is not allowed to log on locally.

RESOLUTION

To correct this problem, make sure that the password of IUSR_<server name> matches among the FTP Server and Web Server of Internet Information Server and User Manager.

Additional query words: prodnt

Keywords: kbnetwork KB147532