Knowledge Base

XADM: Custom Recipients DIR Export Creates Headers-Only CSV

Article ID: 147854

Article Last Modified on 10/28/2006


APPLIES TO


This article was previously published under Q147854

SYMPTOMS

When you do a directory export using the Microsoft Exchange Administrator program, a CSV file with only the header information may be generated if the Home Server option is not selected for "All".

CAUSE

The Home Server option only affects exports of mailboxes. This is because mailboxes belong to one particular server. Custom recipients and distribution lists belong to the SITE rather than to any particular server; therefore, by selecting a specific server as the home server, the Administrator program fails to match any custom recipients to this condition and exports nothing.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: snads smtp x.400 msmail gateway

Keywords: kbenv KB147854