Knowledge Base

TMGR: Red Prints as Yellow on the HP DeskJet 550c

Article ID: 148160

Article Last Modified on 8/17/2005


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This article was previously published under Q148160

SYMPTOMS

When you use the Hewlett-Packard (HP) DeskJet 550c to print a Microsoft Team Manager document that contains text in red, the text appears as yellow instead.

STATUS

This problem occurs when you use Microsoft Team Manager 97 and the HP DeskJet 550c driver. Microsoft has confirmed this behavior to be a problem with the HP printer driver. The problem also occurs when you print the color red from Microsoft Excel for Windows 95 and Word for Windows 95. It also occurs in Windows NT 3.51 and Windows 95. The DeskJet 550c is manufactured by Hewlett-Packard Company, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

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Keywords: KB148160