NetSoft NS/Router Not Working After SNA Server 2.11 SP1
Article ID: 148376
Article Last Modified on 10/23/2003
APPLIES TO
- Microsoft SNA Server 2.11 Service Pack 1, when used with:
This article was previously published under Q148376
SYMPTOMS
After you run UPDATE.EXE in SNA Server 2.11 Service Pack 1 Windows 3.x
client software, the following symptoms occur:
- Opening the NetSoft NS/Router automatically launches the Microsoft SNA
client (possibly requesting the User ID and password). If you launch the
NS/Router, it should allow you to specify the objective router file.
- Launching an NS/Router client (display session, printer session) with a
default router specified other the SNA Server prompts the user for the
SNA Server User ID and password.
CAUSE
When you run the SNA Server 2.11 Service Pack 1 Windows 3.x client UPDATE
program, it overwrites the following files (replacing the NetSoft Router
files with the SNA Server Windows 3.x enhanced router files):
%SystemRoot%\System\EHNAPPC.DLL
%SystemRoot%\System\EHNRTRW.DLL
WORKAROUND
To work around this problem, re-apply the NetSoft Router modules
(EHNAPPC.DLL and EHNRTRW.DLL) to the %SystemRoot%\System directory.
STATUS
Microsoft has confirmed this to be a problem in SNA Server 2.11 Service
Pack 1.
This problem was corrected in the latest Microsoft SNA Server 2.11 U.S.
Service Pack. For information on obtaining the service pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):
Additional query words: prodsna
Keywords: kbbug kbfix kb3rdparty KB148376