Knowledge Base

XCLN: Err Msg: You Must Use Character Set 850 or 852

Article ID: 148517

Article Last Modified on 10/28/2006

Microsoft Exchange Client 4.0
Microsoft Exchange MS-DOS client 5.0

This article was previously published under Q148517

SYMPTOMS

You may receive the following error when starting the Exchange MS-DOS Client:

Error - You must use character set 850 or 852 specified during Setup. Change the character set or rerun Setup. Text may be incorrectly displayed on your screen. Sorting in your personal address book may be incorrect. Microsoft Exchange for MS-DOS ID No: 588c - 5083

CAUSE

When the MS-DOS Client was installed, the language selected has a different format from what the computer is set up to use.

RESOLUTION

Remove all related Exchange MS-DOS files that were installed in the directory selected during the original setup sequence. The default is C:\Exchange. Then reinstall the Exchange MS-DOS Client, and choose the compatible language for the computer.

STATUS

This behavior is by design.

Keywords: kbprb kbsetup KB148517