Knowledge Base

XCLN: Err Msg: The MS Exchange Server Could Not Be Opened

Article ID: 148518

Article Last Modified on 10/28/2006

Microsoft Exchange Client 4.0
Microsoft Exchange MS-DOS client 5.0

This article was previously published under Q148518

SYMPTOMS

When starting Microsoft Exchange MS-DOS Client from MS-DOS, you may receive the following error:

Your MS Exchange Server could not be opened. A network error has occurred. Quit and restart MS Exchange. Microsoft Exchange for MS-DOS ID No: 5866 - 80040115

CAUSE

This error occurs when the full network redirector is not loaded and is not in the Autoexec.bat file (on a line stating "net start full") when you boot the computer to MS-DOS. When the computer is booted, the full network redirector files have not been started or loaded into memory at the MS-DOS level.

RESOLUTION

Edit the computer's Autoexec.bat file to include the following statement:

   Net Start Full

STATUS

This behavior is by design.

Keywords: kbprb kbusage KB148518