Knowledge Base

CONN: Manually Removing PC Side of a Connection 3.2 Gateway

Article ID: 148666

Article Last Modified on 10/30/2006

APPLIES TO

This article was previously published under Q148666

SUMMARY

This article describes how to manually remove all traces of version 3.2 Microsoft Mail Connection for PC and AppleTalk Networks or the Access component from a Microsoft Mail for PC Networks postoffice (PO).

Occasionally a Microsoft Mail gateway installation or removal will crash leaving the gateway in a state where the Setup program will no longer install or remove the gateway. When this occurs, the following procedure can be used to manually remove the gateway from the postoffice.

MORE INFORMATION

The Connection 3.2 Gateway is different from other Microsoft Gateways in that two records are used in the Gateway POs NETWORK.GLB file. In addition, two address lists can exist: a Native Format address list and a PROXYNET/PROXYPO type list.

To manually delete the Connection 3.2 Gateway from the Mail for PC Networks postoffice, you may need to manually modify the MASTER.GLB and NETWORK.GLB files. In addition, you may need to delete various files.

To remove the Connection 3.2 gateway components at the byte level

  1. Make two copies each of the MASTER.GLB and NETWORK.GLB files with *.BAK and *.TMP extensions.
  2. You may need to modify the MASTER.TMP file with debug as described below. Here is a sample debug sequence of the process. 
           M:\MAILDATA >debug glb\master.tmp
       -d193,193
       15BB:0190          71                                        q
       -e193
       15BB:0193  71.61
       -w
       Writing 000B0 bytes
       -q
    After you type d193,193 to display only offset 193 as shown above, you will get a HEX value at 193; in this case, it is 71. If the first digit (7 in this case) is odd (1,3,5,7,9,B,D,F), you need to subtract HEX 10 from the full number (71 in this case) to get a replacement value (in this case HEX 61). The calculator that comes with Microsoft Windows will help if you switch it to the scientific view and then select Hex. Then you need to replace the HEX value at 193 with the calculated value using the -e (edit) command as shown above.

    The -w (write) command following the -e (edit) command updates the MASTER.TMP file with the change. Another -d (display) command can be used to verify the correct change. The -q (quit) command is used to quit debug.
  3. Divide the size of the NETWORK.GLB file by 122 to determine how many records the NETWORK.GLB file contains. For example, a 5,490 byte NETWORK.GLB file contains 45 records.
  4. Use debug on the NETWORK.TMP file to look for both MSMAIL and the MAC Proxy Network name in the column displayed on the right of the debug screen.

    Use d (display) along with the record addresses in the Delete Bit column in the table below at each debug prompt (-) until you find a record containing either MSMAIL or the MAC Proxy Network name (for example, -d100, -d17A, -d1F4, -d26E, ..., etc.). The name you are looking for will begin in the third position displayed in the right section of the debug screen display.

    A sample debug screen is given in step 5 below. 
        122 bytes      00=Deleted
    per record     01=Active

    Record #       Delete Bit   Type   Name     XTN     MBG
-----------------------------------------------------------
     1             100          101     102     10D     121
     2             17A          17B     17C     187     19B
     3             1F4          1F5     1F6     201     215
     4             26E          26F     270     27B     28F
     5             2E8          2E9     2EA     2F5     309
     6             362          363     364     36F     383
     7             3DC          3DD     3DE     3E9     3FD
     8             456          457     458     463     477
     9             4D0          4D1     4D2     4DD     4F1
    10             54A          54B     54C     557     56B
    11             5C4          5C5     5C6     5D1     5E5
    12             63E          63F     640     64B     65F
    13             6B8          6B9     6BA     6C5     6D9
    14             732          733     734     73F     753
    15             7AC          7AD     7AE     7B9     7CD
    16             826          827     828     833     847
    17             8A0          8A1     8A2     8AD     8C1
    18             91A          91B     91C     927     93B
    19             994          995     996     9A1     9B5
    20             A0E          A0F     A10     A1B     A2F
    21             A88          A89     A8A     A95     AA9
    22             B02          B03     B04     B0F     B23
    23             B7C          B7D     B7E     B89     B9D
    24             BF6          BF7     BF8     C03     C17
    25             C70          C71     C72     C7D     C91
    26             CEA          CEB     CEC     CF7     D0B
    27             D64          D65     D66     D71     D85
    28             DDE          DDF     DE0     DEB     DFF
    29             E58          E59     E5A     E65     E79
    30             ED2          ED3     ED4     EDF     EF3
    31             F4C          F4D     F4E     F59     F6D
    32             FC6          FC7     FC8     FD3     FE7
    33             1040        1041    1042    104D    1061
    34             10BA        10BB    10BC    10C7    10DB
    35             1134        1135    1136    1141    1155
    36             11AE        11AF    11B0    11BB    11CF
    37             1228        1229    122A    1235    1249
    38             12A2        12A3    12A4    12AF    12C3
    39             131C        131D    131E    1329    133D
    40             1396        1397    1398    13A3    13B7
    41             1410        1411    1412    141D    1431
    42             148A        148B    148C    1497    14AB
    43             1504        1505    1506    1511    1525
    44             157E        157F    1580    158B    159F
    45             15F8        15F9    15FA    1605    1619
    If you find the Proxy name first, write down the record number for use in step 7, and continue until you find the MSMAIL record.
  5. Once you find MSMAIL, look for 01 10 4D 53 4D 41 49 4C in the middle section of the display. If the first displayed byte is 01 and the second is 10, you have one of the two records you are looking for. 01 indicates an active record, and 10 indicates an MSMAIL Connection type record. If the first byte is 00, then you are looking at a previously deleted record. This could indicate that the record was cleanly removed already or that there is still an active MSMAIL Connection type record you have not yet found. 
        NETWORK.GLB

            01 10 .......                           ..MSMAIL
    Active /     \ MSMAIL Type Record

             00 10 .......                          ..MSMAIL
    Deleted /     \ MSMAIL Type Record
    If the record is Active (01), it needs to be changed to Deleted (00). To change the 01 to 00. You will need to use a -e### (e for Edit) command with the same address you just used with the -d### command.

    Below is an example with record 12 of a sample NETWORK.TMP file: 
    -d63e
15B7:0630                                           01 10               ..
15B7:0640 4D 53 4D 41 49 4C 00 00-00 00 00 00 00 00 00 00 MSMAIL..........
15B7:0650 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00 30 ...............0
15B7:0660 30 30 30 30 30 32 45 00-00 00 00 00 00 00 00 00 000002E.........
15B7:0670 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00 00 ................
15B7:0680 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00 00 ................
15B7:0690 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00 00 ................
15B7:06A0 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00 00 ................
15B7:06B0 00 00 00 00 00 00 00 00-65 74 65 20 61 20       ........ete a
-e63e
15B7:063E  01.00
-w
Writing 005B8 bytes
    The -w (write) command following the -e (edit) command updates the NETWORK.TMP file with the change. Another -d (display) command can be used to verify the correct change (notice the first byte is now 00). Use the -q (quit) command to quit debug. 
    -d63e
15B7:0630                                           00 10               ..
15B7:0640 4D 53 4D 41 49 4C 00 00-00 00 00 00 00 00 00 00 MSMAIL..........
15B7:0650 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00 30 ...............0
15B7:0660 30 30 30 30 30 32 45 00-00 00 00 00 00 00 00 00 000002E.........
15B7:0670 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00 00 ................
15B7:0680 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00 00 ................
15B7:0690 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00 00 ................
15B7:06A0 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00 00 ................
15B7:06B0 00 00 00 00 00 00 00 00-65 74 65 20 61 20       ........ete a
-q
  6. Notice the eight digit hex ID following the MSMAIL name (in this case 0000002E). This corresponds with a 0000002E.KEY and 0000002E.MBG file used as the outgoing queue for any mail sent from the PO using the Native Address format for the Macintosh servers. The KEY and MBG with matching file names need to be deleted.
  7. The NETWORK.TMP file needs any active PROXYNET records marked as deleted. Once you find the PROXYNET Name look for 01 64 in the middle section of the display. 01 indicates an active record, and 64 indicates a FFAPI Gateway type record. 
        NETWORK.GLB

            01 64 .......                           ..PROXYNET
    Active /     \ FFAPI Type Record

             00 64 .......                          ..PROXYNET
    Deleted /     \ MSMAIL Type Record
    If the record is Active (01), it needs changed to Deleted (00).
  8. Notice the eight digit hex ID following the PROXYNET name. This corresponds with a <hex_id>.XTN file that will need deleted if it exists.

    BEFORE deleting the XTN, run Debug on it, and enter a -d10C command. The first eight characters on the right will correspond with a new hex ID that matches a KEY and MBG file used as the outgoing queue for mail sent to the Macintosh server using a ProxyNet/ProxyPO/UserID type address. The matching KEY and MBG files need to be deleted.

    In addition, there may also be USR and TPL of INF files with the same hex ID as the KEY and MBG files. If they exist, they should be deleted.
  9. If \MAILDATA\NME\MSMAIL.NME and \MAILDATAD\GLB\MSMAIL.GLB files exist, delete them. They make up the a Native format address list.
  10. If a MACGATE directory exists, remove it and all files in it.
  11. Make sure every user is signed out of Mail and that no Mail processes are running.
  12. Copy the two modified *.TMP files over the *.GLB ones.
The Connection 3.2 Gateway is now fully removed. Make sure everything else works. If not, immediately replace the two files from the *.BAK copies.

Keywords: KB148666


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