Knowledge Base

Dr. Watson Error Installing Internet Information Server

Article ID: 148714

Article Last Modified on 11/1/2006


APPLIES TO


This article was previously published under Q148714

SYMPTOMS

When you install the Internet Information Server on a Windows NT Server that has the Banyan Vines Client for NT installed, a Dr. Watson Exception error message appears.

WORKAROUND

To work around this problem:
  1. Remove the Banyon Vines client software. Use the command "setup/uninstall" (without quotes) from the Banyan Vines Client for NT distribution media.
  2. Restart Windows NT Server.
  3. Install the TCP/IP protocol in Control Panel Network.
  4. Restart Windows NT Server.
  5. Make sure that the TCP/IP protocol is working properly. Use the TCP/IP connectivity utilties, such as Ping, FTP and Telnet.
  6. If the TCP/IP protocol is working properly, install the Internet Information Server.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodnt 1.00 3.51 winnt

Keywords: KB148714