Article ID: 148770
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Mail for PC Networks 3.5
This article was previously published under Q148770
SYMPTOMS
When IMPORT -S is run on an MS-DOS based-computer, the system may hang if
the templates that Import is trying to process are larger than usual (that
is 50-150 lines). On a computer other than MS-DOS, such as Microsoft
Windows NT, IMPORT -S may cause a General Protection (GP) Fault.
Also, if a Requestor Import response is being generated during the
Directory Synchronization (Dir-Sync) cycle, the same symptoms may occur
during the SRVMAIN process. That is, the computer running DISPATCH.EXE may
hang or GP Fault.
CAUSE
The buffer used to store the template information read from the ADMIN.TPL
file is not large enough. There is no allowance for the extra spaces being
inserted to separate the template fields. The problem can occur when more
requestors are added to the Dir-Sync Server (DSS), and those requestors try
to get a full Import, including templates. In this case, SRVMAIN -T will
hang an MS-DOS computer.
This issue also affects ADMIN.EXE, SRVMAIN.EXE, and REQMAIN.EXE.
RESOLUTION
A supported fix that corrects this problem is now available from Microsoft,
but has not been fully regression tested and should be applied only to
systems experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to
obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information on support costs, please go to the following
address on the World Wide Web:
The English version of this fix should have the following file attributes
or later:
File Name Version
---------------------
Admin.exe 3.5.22
Import.exe 3.5.22
Reqmain.exe 3.5.22
Srvmain.exe 3.5.22
The Administrator program hotfix has been posted to the following Internet
location as Admy2k.exe:
The directory synchronization (dirsync) hotfix has been posted to the above
Internet location as Dirsy2k.exe.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Mail for PC
Networks version 3.5.
MORE INFORMATION
An allowance for extra spaces between template fields has been added to
IMPORT.EXE. This will allow up to 256 template fields.
Additional query words: 3.50 post35fix
Keywords: kbbug kbfix KB148770