Knowledge Base

Problems After Installing Programs in MS-DOS Mode

Article ID: 148800

Article Last Modified on 1/19/2007


APPLIES TO


This article was previously published under Q148800

SYMPTOMS

Some Windows-based programs also include an MS-DOS version of Setup. If you set up such a program in MS-DOS mode, the program may not work correctly in Windows.

CAUSE

Windows uses different Autoexec.bat and Config.sys files in MS-DOS mode. Changes made to these files during the program's installation are not made in the files used by Windows.

RESOLUTION

To work around this behavior, run the Windows-based version of the program's Setup program. Or, restart the computer to a command prompt and run the program's MS-DOS-based Setup program again.

Keywords: kb3rdparty kbappcompatibility kbprb kbsetup KB148800