Article ID: 148811
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Mail Multitasking Message Transfer Agent 3.2a
This article was previously published under Q148811
SYMPTOMS
When Import is processing updates, the following error may occur:
09/02/95 05:10:18 | Fatal [ 7] Error renaming file: B:USR\IMPORT.USR
This error is followed by multiple Warning 90 messages that list the
transactions that were not processed following the error.
CAUSE
This error occurs intermittently and is related to cached file closes under
control of the Microsoft Windows NT operating system.
For additional information on other causes of Fatal 7 errors, please see
the following article in the Microsoft Knowledge Base:
134228 Err Msg: Fatal [ 7] Error Renaming File
RESOLUTION
The following registry entry has been effective in eliminating the
occurrence of the above errors:
HKey_Local_Machine\System\CurrentControlSet\Services\LanmanWorkstation
\Parameters
CacheFileTimeout=0
WARNING: Using Registry Editor incorrectly can cause serious, system-wide
problems that may require you to reinstall Windows NT to correct them.
Microsoft cannot guarantee that any problems resulting from the use of
Registry Editor can be solved. Use this tool at your own risk.
To add this entry on the Windows NT Server where the postoffice resides:
- Click Add Value on the Edit menu (not the Add key).
- Type the Value Name of CacheFileTimeout.
- Change the data type to REG_DWORD (default is REG_SZ).
- Click the OK button. You will be prompted for the Data.
- Type 0, and click the OK button.
- Exit the Registry editor; shutdown and restart the Microsoft
Windows NT computer.
NOTE: This value specifies the maximum times that a file will be left in
the cache after the application has closed the file. In this case, the
parameter was set so that the closed files will not be cached.
Additional query words: 3.50 oplocks
Keywords: KB148811