Microsoft Knowledge Base

Error Message: Error State Machines Not Started
Last reviewed: October 7, 1997
Article ID: Q148826
The information in this article applies to:
  • The Microsoft Network versions 1.2, 1.3, 2.0, 2.5

SYMPTOMS

When you attempt to sign in to MSN, The Microsoft Network, you may receive the following error message: 

   Error State Machines Not Started.

CAUSE

Some of the files used to connect to the Internet are missing.

RESOLUTION

To resolve this issue, remove and reinstall Dial-Up Networking. To do so, follow these steps:

  1. Click Start, point to Settings, and then click Control Panel.

  2. Double-click Add/Remove Programs.

  3. On the Windows Setup tab, click Communications, and then click Details.

  4. Click the Dial-Up Networking check box to clear it.

    NOTE: If Direct Cable Connection is installed, you receive a warning that it will also be removed. Click Yes.

  5. Right-click the MSN icon on the desktop, and then click Connection Settings.

  6. Click Access Numbers, and change the service type to Internet And MSN, or "ISDN access to MSN and the Internet" if an ISDN device is to be used to connect to MSN.

  7. Click the Change button next to the Primary box, and then click the primary access number for your area.

  8. Click OK, and then click OK again.

  9. Follow the instructions on the screen to reinstall Dial-Up Networking.

Additional reference words: 1.20 1.30 2.00 2.50 msn
Keywords : msnconnect kberrmsg kbtool
Version : 1.20 1.30 2.00 2.50
Platform : WINDOWS

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Last reviewed: October 7, 1997
©1997 Microsoft Corporation. All rights reserved. Legal Notices.