Microsoft Knowledge Base

Cannot Print After Restarting Windows 95
Last reviewed: March 27, 1996
Article ID: Q149006
The information in this article applies to:
  • Microsoft Windows 95

SYMPTOMS

After you install a printer, you may be able to print to the new printer correctly until you restart Windows 95.

CAUSE

This problem can be caused by older versions of Netscape Navigator, which install a driver in the [386Enh] section of the System.ini file. This driver causes a problem that does not allow Windows 95 to print properly.

RESOLUTION

To resolve this issue, disable the Netscape driver in the System.ini file. To do so, follow these steps:

  1. Click the Start button, and then click Run.

  2. In the Open box, type "system.ini" (without quotation marks), and then click OK.

  3. Locate the line that reads: 

          device=vecpd.386

  4. Disable the line by placing a semicolon (;) at the beginning of the line. The line should then read: 

          ;device=vecpd.386

  5. On the File menu, click Save.

  6. Quit Notepad, and then restart your computer.

NOTE: You should also contact Netscape to inquire about obtaining a newer version of Netscape Navigator that does not cause this problem.

MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or other- wise, regarding this product's performance or reliability.

KBCategory: kbprint
KBSubcategory: win95 appscomp
Additional reference words: 95 laserjet error

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Last reviewed: March 27, 1996
©1997 Microsoft Corporation. All rights reserved. Legal Notices.