Knowledge Base

XFOR: Delivery Receipt Request Removed by MS Mail Connector

Article ID: 149021

Article Last Modified on 10/28/2006


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This article was previously published under Q149021

SUMMARY

When Microsoft Exchange users send messages to MS Mail for PC Networks users via the Microsoft Exchange MS Mail Connector Interchange and request a Delivery Receipt, the Delivery Receipt will not be sent to the MS Mail users. The MS Mail Connector Interchange removes the Delivery Receipt as it crosses the Connector because MS Mail does not use Delivery Receipts.

MORE INFORMATION

MS Mail for PC Networks does use Read Receipts. However, the MS Mail Connector Interchange will not re-map the Delivery Receipt to a Read Receipt because of the subtle differences between a Delivery Receipt and a Read Receipt.

Delivery Receipt: The sender requests a receipt when the message is delivered to the recipient's Inbox.

Read Receipt: The sender requests a receipt when the recipient actually opens the message.

Keywords: kbusage KB149021