XCLN: How to Configure Public Folder Favorites for Users

MORE INFORMATION

To make it easier for users to add public folders to their favorites list, the administrator can send email to the users with the set of public folder shortcuts in the message. This message could also include directions on how to add these shortcuts to the list of favorites. For example, the instructions to the user might read:

Use the following steps to add the attached public folders to your list of favorites. Follow these steps for each shortcut in this email message:

1. Double-click the shortcut in the mail message to open the folder.
2. On the File menu, click Add to Favorites.

Steps the Administrator Needs to Perform

1. Create shortcuts for all the public folders that need to be added to the user's favorites. To create a shortcut to a public folder:
   1. From the Microsoft Exchange client (Windows 3.x, Windows NT, or Windows 95), select (highlight) the public folder.
   2. On the File menu, click Create Shortcut. This brings up the Create Shortcut dialog box.
   3. Enter the name that you want the shortcut to have, and click OK. This creates a shortcut file.
2. Create a new mail message addressed to all the users that are to receive the shortcuts. Attach all the shortcut files created in step 1.
3. Send the message.

Steps the User Needs to Perform

After receiving the message with the attached shortcuts, the user needs to follow these steps:

1. From the Microsoft Exchange client (Windows 3.x, Windows NT, or Windows 95), open the message that contains the attached shortcuts.
2. For each shortcut in the message, perform the following steps:
   1. Double-click the shortcut. This brings up another client window with the public folder open. If the client does not have permissions to that public folder, an error message will appear.
   2. On the File menu, click Add to Favorites. This adds the currently open public folder to the user's public folder favorites.
   3. Close the current window by double-clicking the icon in the top-left corner of the window.