Knowledge Base

XADM: PC Mail Shared Folders not Converted To Public Folders

Article ID: 149284

Article Last Modified on 10/28/2006


APPLIES TO


This article was previously published under Q149284

SUMMARY

The Microsoft Exchange Migration Wizard for Microsoft Mail for PC Networks fails to migrate shared folders from Mail for PC Networks postoffices; however, everything else migrates.

The application log in Event log reads:
Could not migrate shared folders Event 168

CAUSE

The Information Store Site Configuration does not have the Microsoft Exchange Service Account specified under Top Level Folder Creation tab in the Microsoft Exchange Administrator program.

RESOLUTION

Start the Microsoft Exchange Administrator program. Under Configuration, double-click the Information Store Site Configuration tab and select the Top Level Folder Creation tab. Change the Allowed to Create Top Level Folder radio button to All and migrate the users. After migration users can be limited to who can create top level folders.

Keywords: kbusage KB149284