Knowledge Base

On-line Help Unavailable for Attachmate SDLC Cards in Setup

Article ID: 149457

Article Last Modified on 11/19/2003

Microsoft SNA Server 3.0, when used with:
- Microsoft Windows NT 4.0
Microsoft SNA Server 2.11 Service Pack 1, when used with:
- Microsoft Windows NT 4.0

This article was previously published under Q149457

SYMPTOMS

When you run the SNA Server Setup program for adding a link service, and you choose either the Attachmate Advanced or Attachmate SDLC card, and you select the on-line help icon, no help is displayed.

WORKAROUND

As a workaround, use either the Atmsdlc.hlp or Advsdlc.hlp file from the following locations:

Local Hard Drive - <snaroot>\system\hwsetup
SNA 2.11 CD - \i386\system\hwsetup
SNA 2.11 SP1 CD - \winnt\i386\server

STATUS

Microsoft has confirmed this to be a problem in Microsoft SNA Server versions 2.11 and 2.11.sp1. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: connection

Keywords: kbbug kbnetwork kbpending KB149457