Knowledge Base

Unable to Start Services Using User Account

PSS ID Number: 149475

Article Last Modified on 12/16/2003


The information in this article applies to:


This article was previously published under Q149475

SYMPTOMS

You may experience problems trying to start a service using anything other than the default LocalSystem account. Those problems include failure of the hourglass cursor to disappear or an inordinate delay before the appearance of the Attempting to Start Service dialog box.

CAUSE

When starting a service with a specific user account, the service control manager must verify that a valid user name and password have been provided. The service control manager checks with each Network Provider for valid user credentials.

If any of the Network Providers has trouble validating the user, the service control manager will not complete successfully.

Additional query words: Start Services

Keywords: kbusage KB149475
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