Knowledge Base

Screen Fails to Redraw with Office 7.0 Program in Windows NT

Article ID: 149578

Article Last Modified on 8/17/2005

Microsoft Office 95 Standard Edition
Microsoft Excel 95 Standard Edition
Microsoft Word 95 Standard Edition
Microsoft Access 95 Standard Edition
Microsoft PowerPoint 95 Standard Edition
Microsoft Windows NT 3.51 Service Pack 5

This article was previously published under Q149578

SYMPTOMS

When you use Microsoft Excel, Microsoft Access, Microsoft Word, or Microsoft PowerPoint under Microsoft Windows NT, the screen may fail to redraw correctly.

CAUSE

This behavior may occur when you switch between Microsoft Office 7.0 programs, such as Word and Excel, or between a Microsoft Office application and any other 16-bit program multiple times.

This problem does not occur if you use Windows 95.

WORKAROUND

To work around the problem, resize or minimize the 16-bit program window and restore it.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51. This problem was corrected in the latest Windows NT 3.51 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: display freeze hang stop winnt video draw missing alternate multiple sp5 ATL+TAB click repaint highlight select

Keywords: kbenv kbdisplay KB149578