XCLN: Directory Could Not be Expanded to an O/R Address
Article ID: 149583
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Client 5.5
- Microsoft Exchange Client 5.0
- Microsoft Exchange Client 4.0
- Microsoft Exchange Client 5.0
- Microsoft Exchange Client 4.0
- Microsoft Exchange MS-DOS client 5.0
This article was previously published under Q149583
SYMPTOMS
When a client sends a message, they receive an error message from the
MSExchangeMTA that states:
An error occurred while transferring in a message C=<country>;A=< >;
P=<Organization>;L=<servername> because the Directory could not be
expanded to an O/R address.
Event ID 178.
CAUSE
The account designated as the Microsoft Exchange Internet Mail Connector
(IMC) administrator is missing an X400 address.
RESOLUTION
You need to either give the administrator's account an X400 address or
assign a different account as the IMC administrator. Adding an X400 address
is done on the E-Mail Addresses tab of the account's property page.
Assigning a different administrator account is done by clicking the Change
button on the IMC's property page.
MORE INFORMATION
If the IMC service is stopped with the administrator's X400 address
missing, it will not restart with a Dr. Watson and a 1067 error.
Keywords: kberrmsg kbusage KB149583