No DTMF Tones on Presario While Using Speaker Phone
PSS ID Number: 149646
Article Last Modified on 11/8/2001
The information in this article applies to:
This article was previously published under Q149646
SYMPTOMS
When you are using the Microsoft Phone software on a Compaq Presario
computer, you cannot send DTMF tones while using Speaker Phone.
CAUSE
DTMF tones are disabled while using Speaker Phone because of problems with
the Presario's preinstalled modem. Sending a DTMF tone while using Speaker
Phone would turn off Speaker Phone, hanging up the call.
MORE INFORMATION
DTMF, or touch-tone, is a method used by the telephone system to
communicate the keys pressed when you dial. Pressing a key generates two
simultaneous tones, one for the row and one for the column. These are
decoded by the exchange to determine which key was pressed.
Additional query words: 1.00
Keywords: KB149646
Technology: _IKkbbogus kbMSHardwareSearch kbPhone