Microsoft Knowledge Base

Error Message: The MAPI Spooler Has Unexpectedly Exited
Last reviewed: October 7, 1997
Article ID: Q149687
The information in this article applies to:
  • The Microsoft Network versions 1.0, 1.05, 1.2, 1.3, 2.0, 2.5

SYMPTOMS

When you start Microsoft Exchange, you may receive the following error message: 

   The MAPI spooler has unexpectedly exited.
This error message occurs only if the The Microsoft Network Online Service information service is installed in your profile.

CAUSE

This error can occur if your Remote Mail headers file is damaged.

RESOLUTION

Use Windows Explorer or My Computer to delete your Remote Mail headers file. The file should be in the Windows folder, with the file name 

   MOS<user name>.rhc
where <user name> is your Windows 95 user name.

After you delete this file, it is automatically rebuilt.

Additional query words: 1.00 1.05 1.20 1.30 2.00 2.50 msn
Keywords : msnmail kbenv
Version : 1.00 1.20 1.30 2.00 2.50
Platform : WINDOWS
Issue type : kberrmsg

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Last reviewed: October 7, 1997
©1997 Microsoft Corporation. All rights reserved. Legal Notices.