Knowledge Base

Shared Application Still Running Error After Logoff

Article ID: 150032

Article Last Modified on 10/27/2006


APPLIES TO


This article was previously published under Q150032

SYMPTOMS

If you are using a 16-bit Windows client and running a shared application such as Microsoft Word or Excel, and you close the application and immediately log off without exiting Windows, you may after a short time receive the following error message from Program Group Control:
You have just logged off with shared applications running. Log back on and close your shared applications.
The message is incorrect because there are no shared applications running.

CAUSE

Every 60 seconds, Program Group Control checks on the status of the shared applications. It goes down its Task List incrementing a variable for each running application and checking to see if that application is still running. If the application is not running, Program Group Control removes it from its Task List but does not decrement the variable. Therefore, the count it keeps of running applications is incorrect for the first check after an application has been closed. The count is corrected on the second check, 60 seconds later.

WORKAROUND

Wait at least one minute after closing the last open shared application before logging off, if you do not intend to exit Windows.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server
version 1.1. This problem has been corrected in Systems Management Server version 1.2.

Additional query words: prodsms sharedapp network error message

Keywords: kbnetwork kbpgc KB150032