Memory Leak Using Compaq Insight Agents with SCSI Tape Drives

MORE INFORMATION

1. Place the SP1486 file in a new directory.
2. Run the Softpaq utility provided by Compaq to decompress the SP1486 file.
   (This will result in the following files: PATCH.EXE, 60B-60C.RTP and 61B-61C.RTP.)
3. Copy these three files to the location of the Compaq Insight Agents. (This is by default %SystemRoot%\SYSTEM32\CPQMGMT.)
4. Stop the simple network management control protocol (SNMP) Service by typing the following command at the command prompt:
   
   NET STOP SNMP /Y
5. Run the PATCH utility to update the version of the Insight Agents you have installed. It is important to run the PATCH utility using the current .rtp file for your version of Insight Agent.
   
   If you have version 2.60b, run:
   
   PATCH 60B-60C.RTP
   
   If you have version 2.61B, run:
   
   PATCH 61B-61C.RTP
6. Restart the Compaq Insight Agent by typing the following at the command prompt:
   
   NET START CPQMGMT
   
   (This will automatically start the SNMP services.)