Knowledge Base

Downstream PU Fails to Reactivate After an Outage

Article ID: 150472

Article Last Modified on 11/26/2003

APPLIES TO

This article was previously published under Q150472

SYMPTOMS

The Downstream PU fails to reactivate after an outage. The event viewer will show the following in the application log:
Event ID: 29
Description: Internal Gateway error

CAUSE

The Downstream PU connection is not terminating properly after an outage. The improper termination causes problems when you try to reactivate the connection.

RESOLUTION

A hotfix is available from Microsoft Product Support Services. Files that have been modified to correct this problem are SNASERVR.EXE and TRCSERVR.EXE.

STATUS

Microsoft has confirmed this to be a problem in Microsoft SNA Server versions 2.0, 2.1, 2.11, and 2.11.sp1. This problem was corrected in the latest Microsoft SNA Server 2.11 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K


Additional query words: SNA NT DSPU

Keywords: kbbug kbfix kbnetwork KB150472


Send feedback to Microsoft

© Microsoft Corporation. All rights reserved.