Knowledge Base

Netscape Clients Hang While Posting Data to SSL Forms on IIS

Article ID: 150508

Article Last Modified on 3/15/2000

Microsoft Internet Information Server 1.0

This article was previously published under Q150508

SYMPTOMS

When using a Netscape Browser to connect to a Secure Socket Layer (SSL) protected form on the Microsoft Internet Information Server (IIS), the browser appears to hang when submitting the form data to the server by the POST method.

CAUSE

A timing window exists in IIS where the service may lose received data. IIS waits for data from the client (which was already sent), and the Netscape Browser waits since it has sent the data.

RESOLUTION

This timing window has been eliminated.

STATUS

Microsoft has confirmed this to be a problem in Internet Information Server version 1.0. This problem was corrected in the latest Windows NT 3.51 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Netscape Navigator is manufactured by Netscape, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: prodiis SSL hang freeze POST method

Keywords: kbnetwork KB150508