Knowledge Base

OL98: (CW) Synchronization Properties Tab is Missing

Article ID: 150827

Article Last Modified on 9/22/2005

Microsoft Outlook 98 Standard Edition

This article was previously published under Q150827

NOTE: These procedures only apply if you have installed Outlook with the Corporate Workgroup/Other option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate" if you have the Corporate Workgroup installation.

SYMPTOMS

When you use Offline Folders in Microsoft Outlook 98, the Synchronization Properties tab does not display on any of the default folders.

CAUSE

This occurs when you use the following registry setting:

   HKEY_CURRENT_USER\Software\Microsoft\Office\8.0\Outlook\OST
   Value Name: NoOST
   Data Type: REG_DWORD
   Value: 3

MORE INFORMATION

Although the tab is not shown, folder synchronization still functions properly.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Outlook 98.

To resolve this problem, apply the Outlook 98 archive patch (arch98en.exe) available on the following Microsoft Web site:

http://office.microsoft.com

Additional query words: XCLN online remote sync

Keywords: kbdownload kbbug kbfix kbqfe kbhotfixserver KB150827