Knowledge Base

Works: Field Not Found in Database When Print Merging

Article ID: 150974

Article Last Modified on 10/6/2003


APPLIES TO


This article was previously published under Q150974

SYMPTOMS

When using the print merge feature in Works, such as merging a form letter, page of labels, or group of envelopes, you may receive either of the following error messages:
Field not found in database <field name>: Continue anyway?

-or-

No fields in this document.

CAUSE

This behavior occurs if you are using a font that does not support the chevron characters "<<" and ">>" (ASCII characters 0171 and 0187).

RESOLUTION

Use a font that supports the chevron characters so they are visible on the screen. This allows you to properly edit field names.

MORE INFORMATION

When you use a font that does not support the chevron characters and you insert a field name placeholder, Works assumes the chevron characters even though they do not appear on the screen.

NOTE: This behavior may also occur if you edit the text or label. It is possible to place extra spaces or characters within the field name without being aware of it. If that happens, you receive an error message when you attempt to run the mail merge.

Additional query words: w_works

Keywords: kbprint kbprb KB150974