KB151018 - Page Fault When You Insert a Spreadsheet Solutions Template

Article ID: 151018

Article Last Modified on 8/17/2005

Microsoft Office 95 Standard Edition
Microsoft Excel 95 Standard Edition
Microsoft PowerPoint 95 Standard Edition
Microsoft Word 95 Standard Edition

This article was previously published under Q151018

SYMPTOMS

When you insert a Spreadsheet Solutions template as an object in Microsoft Excel, Word, or PowerPoint, you may receive the following error message:

<Template file name> is being modified by <user name>.
Open as read-only?

If you click OK, the following message appears:

Cannot Open AutoTemplate Wizard.

If you click OK, the following message appears:

The numbering template add-in must be loaded for optimal numbering and
toolbar behavior. Please locate this add-in in your Library directory.

If you click OK, the following message appears:

This program has performed an illegal operation and will be shut down.
If the problem persists, contact the program vendor.

If you click Details, a message similar to the following appears

EXCEL caused an invalid page fault in module EXCEL.EXE at
0137:501548c5.

CAUSE

This problem occurs when the following conditions are true:

In a Microsoft Excel, Word, or PowerPoint file, you click Object on the Insert menu.

-and-
You click Create From File, click Browse, and open the Templates folder.

-and-
You open the Spreadsheet Solutions folder, select a template, click OK, and click OK again.

This problem occurs because the template contains a macro that cannot be run. The problem also occurs when you insert a Spreadsheet Solutions template in a binder.

For additional information, please see the following article in the Microsoft Knowledge Base:

137674 OFF7: Errors Working with a Binder That Contains a Worksheet

WORKAROUND

You may be able to insert the object if you continue to click OK, Close, or Retry on the error message windows that appear.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

Microsoft Office for Windows 95 includes a set of workbook templates for Microsoft Excel. The Village Software company designed these templates to address particular tasks for home and business. The following Village Software templates are installed in the Msoffice\Templates\Spreadsheet Solutions folder:

Invoice.xlt
Loan Manager.xlt
Purchase Order.xlt
Village Software.xlt
Car Lease Manager.xlt
Change Request.xlt
Expense Statement.xlt
Business Planner.xlt
Personal Budgeter.xlt
Sales Quote.xlt
Timecard.xlt

The third-party product discussed here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: ipf gpf crash hang

Keywords: KB151018