OFF95: Setup Fails When You Install Lotus Notes Files
Article ID: 151038
Article Last Modified on 8/17/2005
APPLIES TO
- Microsoft Office 95 Standard Edition
- Microsoft Excel 95 Standard Edition
- Microsoft PowerPoint 95 Standard Edition
- Microsoft Word 95 Standard Edition
This article was previously published under Q151038
SYMPTOMS
When you install Office 7.0, the Setup program may fail after the program
installs the Lotus Notes .dll files.
CAUSE
This problem occurs when the following conditions are met:
- Your Lotus Notes folder (directory) exists on the server.
-and-
- You do not have write permission to the Notes folder on the
server.
-and-
- You install Office 7.0.
The behavior occurs because you are running a shared installation of Lotus
Notes and you have read-only access to the shared Lotus Notes folder.
During installation, Setup detects Lotus Notes, and attempts to install
four .dlls to the Lotus Notes directory. Because you do not have write
permission, Setup cannot install the files, and Setup fails.
WORKAROUND
To work around this problem, have someone who has both read and write
permissions to the Lotus Notes folder install Office 7.0. You can then
install Office to your workstation successfully.
Additional query words: 1.20
Keywords: kbsetup KB151038