Article ID: 151205
Article Last Modified on 10/29/2003
APPLIES TO
- Microsoft SNA Server 2.11 Service Pack 1, when used with:
This article was previously published under Q151205
SYMPTOMS
You will get the following error when you configure a Downstream Leased
SDLC connection:
Error: 3992
Leased SDLC connections cannot support Incoming Calls.
Leased connections do not require either end to initiate the
connection, therefore both ends treat the connection as
Outgoing Calls only.
CAUSE
SNA Server 2.11 Service Pack 1 included a fix that changed the default
Allowed Directions for Downstream Connections to Incoming Calls.
For additional information, please see the following article in the
Microsoft Knowledge Base:
139423 Downstream Connection Should Default to Incoming Calls
Service Pack 1 does not check to see if a SDLC connection is Leased before
defaulting the Allowed Directions setting to Incoming Calls. Error 3992
results because Leased SDLC connections cannot support Incoming Calls.
WORKAROUND
Use SNA Server Admin to create a new SDLC connection specifying Remote End
as Host System. After you configure this connection, go back into the
Connection Properties for this connection and change Remote End to
Downstream.
SNA Server Admin has been updated to check whether a new downstream SDLC
connection is Leased before defaulting the Allowed Directions setting to
Incoming Calls.
STATUS
Microsoft has confirmed this to be a problem in Microsoft SNA Server
version 2.11 Service Pack 1.
This problem was corrected in the latest Microsoft SNA Server 2.11 U.S.
Service Pack. For information on obtaining the service pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):
Additional query words: prodsna
Keywords: kbbug kbfix kbnetwork kbsetup KB151205