Knowledge Base

No Helpdesk Template under SMS Security Manager

Article ID: 151252

Article Last Modified on 10/27/2006


APPLIES TO


This article was previously published under Q151252

SYMPTOMS

The SMS Security Manager Online help and the SMS printed documentation state that there is a "helpdesk" template. But when "templates" are selected, there is no "helpdesk" template available.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Systems Management Server Version 1.1 Documentation. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodsms

Keywords: kbdocerr kbnetwork KB151252