	Template #1 

This bug template is to help OPatch team
resolve your issues.

First, please open a bug against OPatch.

Secondly, collect the information below, save
to a file called b1.txt, then upload to
ess30 (anonymous ftp) under directory
/opatch/<bug_number>

Info. needed:

1 a) value of environment variable ORACLE_HOME,
  unless you specified -oh to OPatch. 
  b) OPatch version (opatch -version)

2 output of "uname -a" (Unix) or "ver" (Windows)

3 complete command line and arguments when you ran
  OPatch

4 output of OPatch to your screen

5 upload to ess30:/bug/<bug_number> 
  log file located under
  $ORACLE_HOME/.patch_storage/<patch_number>
  Log file typically has this format:
  <patch_number>_<Action>_yyyymmdd.log
  Please pay attention to the time stamp to
  get correct log file

6 if possible, login/passwd to the machine
  (email to phi.h.nguyen@oracle.com)

7 if the error is about RAC, please do extra steps:

  7a make sure you read the FAQ and set your lib. path
     correctly.
  7b set env. var. OPATCH_DEBUG to TRUE,
     run OPatch again to collect output. For
     example, under C-Shell, it is
     "setenv OPATCH_DEBUG TRUE" (all upper-case).
  7c collect output of $ORACLE_HOME/bin/lsnodes
  7d collect content of inventory.xml.  This file is
     under <inventory dir.>/ContentsXML/inventory.xml
     See Template #2 for how to locate <inventory_directory>

8 update the bug once you have collected required info. above
  
