Contents

1   Introduction

This instruction concerns alarm handling.

1.1   Alarm Description

This alarm is raised when the number of session rejections exceeds its corresponding configured threshold value.

The alarm is associated to the gxCcasRejected measure.

1.1.1   Alarm Attributes

The main attributes of the alarm are the following:

Table 1    Alarm Attributes

Attribute Name	Attribute Value
Alarm Type Id	GxSessionRejectionsReached
Major Type	193
Minor Type	7077890
Specific Problem	Policy Control, Number of Gx Session Rejections Reached.
Severity	Minor
Source	ManagedElement=1,SystemFunctions=1,Pm=1,PmJob=policyControlFunctionThresholdsJob,MeasurementReader=gxCcasRejected_mr:PolicyControlFunction=1,Network=1,DiameterNodes=1,DiameterNode=<diameterNodeId>
Probable Cause	100549
Event Type	Quality of Service
Additional Text	The number of Gx requests indicating authorization rejected in a specific given granularity period exceeds the configured threshold value
Last Event Time	YYYY-MM-DDTHH:mm:ss<time zone>

1.2   Prerequisites

This section provides information on the documents, tools, and conditions needed before performing steps to cease the alarm.

1.2.1   Documents

Before starting this procedure, ensure that you have read the following documents:

• For information about Fault Management, refer to Fault Management.

1.2.2   Tools

Before starting this procedure, ensure that the following tool is available:

• Ericsson Command Line Interface (ECLI).

1.2.3   Conditions

No conditions.

2   Procedure

Do the following:

1. Check that the threshold (thresholdHigh and thresholdLow attributes of the object indicated by source alarm field before ":" character) is configured according to the needs. More information in Measurements.
2. Check the configuration of IP-CAN Session Access Control, refer to Configuration Guide for Access and Charging Control.
3. If the alarm does not cease, consult the next level of maintenance support. Further actions are outside the scope of this procedure.