Operating Instructions 196/1543-AXB 901 33/7 Uen A1

Policy Control, Number of Gx Session Rejections Reached
Ericsson Service-Aware Policy Controller

Contents


1 Alarm Description

This alarm is raised when the number of session rejections exceeds its corresponding configured threshold value.

The alarm is associated to the gxCcasRejected measure.

The main attributes of the alarm are the following:

Table 1   Alarm Attributes

Attribute Name

Attribute Value

Alarm Type Id

GxSessionRejectionsReached

Major Type

193

Minor Type

7077890

Specific Problem

Policy Control, Number of Gx Session Rejections Reached.

Severity

Minor

Source

ManagedElement=1,SystemFunctions=1,Pm=1,PmJob=policyControlFunctionThresholdsJob,MeasurementReader=gxCcasRejected_mr:PolicyControlFunction=1,Network=1,DiameterNodes=1,DiameterNode=<diameterNodeId>

Probable Cause

100549

Event Type

Quality of Service

Additional Text

The number of Gx requests indicating authorization rejected in a specific given granularity period exceeds the configured threshold value

Last Event Time

YYYY-MM-DDTHH:mm:ss<time zone>

2 Procedure

2.1 Handle Alarm Policy Control, Number of Gx Session Rejections Reached

Prerequisites

  • Before starting this procedure, ensure that you have read the following documents:

  • Before starting this procedure, ensure that the following tool is available:

    • Ericsson Command Line Interface (ECLI).

  • No conditions are required.

Steps:

Steps

  1. Check that the threshold (thresholdHigh and thresholdLow attributes of the object indicated by source alarm field before ":" character) is configured according to the needs. More information in Measurements.
  2. Check the configuration of IP-CAN Session Access Control, refer to Configuration Guide for Access and Charging Control (Gx).
  3. If the alarm does not cease, consult the next level of maintenance support. Further actions are outside the scope of this procedure.
Legal |© Ericsson España, S.A. 2018