Operating Instructions 197/1543-AXB 901 33/7 Uen A1

Policy Control, Number of Rx Failed Sessions Reached
Ericsson Service-Aware Policy Controller

Contents


1 Alarm Description

This alarm is raised when the number of Rx session rejections exceeds its corresponding configured threshold value.

The alarm is associated to the rxAaasFailed measure and Dynamic Policy Control function.

The main attributes of the alarm are the following:

Table 1   Alarm Attributes

Attribute Name

Attribute Value

Alarm Type Id

RxSessionsFailedReached

Major Type

193

Minor Type

7077894

Specific Problem

Policy Control, Number of Rx Failed Sessions Reached.

Severity

Minor

Source

ManagedElement=1,SystemFunctions=1,Pm=1,PmJob=policyControlFunctionThresholdsJob,MeasurementReader=rxAaasFailed_mr:PolicyControlFunction=1,Network=1,DiameterNodes=1,DiameterNode=<diameterNodeId>

Probable Cause

100549

Event Type

Quality of Service

Additional Text

The number of Rx failed requests in a specific given granularity period exceeds the configured threshold value

Last Event Time

YYYY-MM-DDTHH:mm:ss<time zone>

2 Procedure

2.1 Handle Alarm Policy Control, Number of Rx Failed Sessions Reached

Prerequisites

  • Before starting this procedure, ensure that you have read the following documents:

  • Before starting this procedure, ensure that the following tool is available:

    • Ericsson Command Line Interface (ECLI).

  • No conditions are required.

Steps

Steps

  1. Check that the threshold (thresholdHigh and thresholdLow attributes of the object indicated by source alarm field before ":" character) is configured according to the needs. More information in Measurements.
  2. Check the configuration of Service Access Control for dynamic services, refer to Configuration Guide for Dynamic Policy Control (Rx).
  3. If the alarm does not cease, consult the next level of maintenance support. Further actions are outside the scope of this procedure.
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