Cause Code and Events
Ericsson Service-Aware Policy Controller

Contents

1Event-Based Monitoring Cause Codes and Events Overview
1.1Scope
1.2Typographic Conventions

2
Cause Codes
2.1Success Gx Protocol Cause Codes
2.2Reject Gx Protocol Cause Codes
2.3Success Rx Protocol Cause Codes
2.4Reject Rx Protocol Cause Codes

1   Event-Based Monitoring Cause Codes andEvents Overview

This document describes scenarios where Event-Based Monitoring (EBM) events are sent with cause codes, and proposes actions to take when cause codes indicate an error.

1.1   Scope

This document is intended to help interpret cause codes regarding the EBM events.

1.2   Typographic Conventions

Typographic conventions can be found in the following document:

2   Cause Codes

The following sections list cause codes logged by the EBM feature.

These cause codes are valid for GSM, WCDMA, and LTE scenarios.

2.1   Success Gx Protocol Cause Codes

Table 1 shows all success events related to Gx transactions.

Note:  
The name of the cause codes is NoCauseCode in all cases.

Table 1    Success Gx Protocol Cause Codes

EBM Event Name

Cause Code ID

Description

Proposed Action

GX_CCR_CCA_TRANSACTION

2001

This result code is returned at success events, and indicates that no cause codes are sent externally from the Service Aware Policy Controller (SAPC)

No action to take

GX_RAR_RAA_TRANSACTION

2001

This result code is returned at success events, and indicates that no cause codes are sent externally from the SAPC

No action to take

QUOTA_GRANTED

2001

This result code is returned when the SAPC completes the request successfully. The affected IP-CAN bearer is the one that triggered the corresponding CCR or RAR

No action to take

ACCUMULATED_USAGE_LIMIT_SURPASSED

2001

This result code is returned when the SAPC completes the request successfully. The affected IP-CAN bearer is the one that triggered the corresponding CCR

No action to take

ACCUMULATED_USAGE_RESET

2001

This result code is returned when the SAPC completes the request successfully. The affected IP-CAN bearer is the one that triggered the corresponding CCR

No action to take

QOS_ASSIGNED_TO_DEFAULT_BEARER

2001

This result code is returned when the SAPC completes the request successfully. The affected IP-CAN bearer is the one that triggered the corresponding CCR or RAR

No action to take

RULE_INSTALLED

2001

This result code is returned when the SAPC completes the request successfully. The affected IP-CAN bearer is the one that triggered the corresponding CCR or RAR

No action to take

RULE_INSTALLATION_FAILURE

2001

This result code is returned when the SAPC completes the request successfully. The affected IP-CAN bearer is the one that triggered the corresponding CCR

No action to take

RULE_REMOVED

2001

This result code is returned when the SAPC completes the request successfully. The affected IP-CAN bearer is the one that triggered the corresponding CCR or RAR

No action to take

PRESENCE_REPORTING_AREA_INFO

2001

This result code is returned when the SAPC completes the request successfully. The affected IP-CAN bearer is the one that triggered the corresponding CCR

No action to take

REPORTED_USAGE

2001

This result code is returned when the SAPC completes the request successfully. The affected IP-CAN bearer is the one that triggered the corresponding CCR

No action to take

FAIR_USAGE_INFO_SUBSCRIPTION_DATA

2001

This result code is returned when the SAPC completes the request successfully. The affected IP-CAN bearer is the one that triggered the corresponding CCR or RAR

No action to take

2.2   Reject Gx Protocol Cause Codes

Table 2 shows all reject events related to Gx transactions.

Table 2    Reject Gx Protocol Cause Codes

EBM Event Name

Cause Code ID

Cause Code Name

Description

Proposed Action

GX_CCR_CCA_TRANSACTION

4002

DiameterOutOfSpace

This result code is returned when the SAPC receives a request and is unable to commit it to stable storage because of a temporary lack of space

-

GX_CCR_CCA_TRANSACTION

4003

ElectionLost

This result code is returned when the SAPC determined that it has lost the election process and disconnected the transport connection

-

GX_CCR_CCA_TRANSACTION

5001

DiameterAvpUnsupported

This result code is returned when the SAPC receives a request with an Attribute-Value Pair (AVP) that is unrecognized or unsupported, that is, it was not included in the SAPC Diameter dictionary, and was marked with the Mandatory bit

Capture the Gx traffic towards the SAPC and analyze the protocol content

GX_CCR_CCA_TRANSACTION

5002

DiameterUnknownSessionId

This result code is returned when a Gx session does not exist yet for the same Session ID of the User Equipment (UE) IP address at bearer modification or termination

-

GX_CCR_CCA_TRANSACTION

5003

DiameterAuthorizationRejected

This result code is returned when the SAPC cannot authorize the subscriber owing to IP-CAN Session Access Control

  • Check the Policy and Charging Enforcement Function (PCEF)

  • Capture the Gx traffic towards the SAPC and analyze the protocol content

  • Check the policies configured in the SAPC

GX_CCR_CCA_TRANSACTION

5004

DiameterInvalidAvpValue

This result code is returned when the SAPC receives a request with an AVP containing an invalid value in its data portion

Capture the Gx traffic towards the SAPC and analyze the protocol content

GX_CCR_CCA_TRANSACTION

5005

DiameterMissingAvp

This result code is returned when the SAPC receives a request with a required AVP missing

Capture the Gx traffic towards the SAPC and analyze the protocol content

GX_CCR_CCA_TRANSACTION

5007

DiameterContradictingAvp

This result code is returned when the SAPC receives a request with contradicting AVPs

Capture the Gx traffic towards the SAPC and analyze the protocol content

GX_CCR_CCA_TRANSACTION

5008

DiameterAvpNotAllowed

This result code is returned when the SAPC receives a request with an AVP that is not allowed to be present

  • Capture the Gx traffic towards the SAPC and analyze the protocol content

  • Check DIAMETER Gx dictionary

GX_CCR_CCA_TRANSACTION

5009

DiameterAvpOccursTooManyTimes

This result code is returned when the SAPC receives a request with an AVP surpassing the number of occurrences permitted in the message definition

Capture the Gx traffic towards the SAPC and analyze the protocol content

GX_CCR_CCA_TRANSACTION

5012

DiameterUnableToComply

This result code is returned when the SAPC receives a request and detects an internal error which does not allow to continue processing the request

Check logs and traces

GX_CCR_CCA_TRANSACTION

5030

DiameterUserUnknown

This result code is returned when the subscriber specified in Subscription-Id AVP is not known in the SAPC at IP-CAN session activation or modification

Check the subscription data in the SAPC database

GX_CCR_CCA_TRANSACTION

5140

DiameterErrorInitialParameters

This result code is returned when the SAPC receives a request for an emergency IP-CAN session establishment in cases when the Subscription-Id AVP is missing and unauthenticated emergency services are not allowed or unauthenticated emergency services are allowed, but both Subscription-Id and User-Equipment-Info AVPs are missing

Capture the Gx traffic towards the SAPC and analyze the protocol content

GX_RAR_RAA_TRANSACTION

4002

DiameterOutOfSpace

This result code is returned when the Policy and Charging Enforcement Function (PCEF) receives a request and is unable to commit it to stable storage because of a temporary lack of space

-

GX_RAR_RAA_TRANSACTION

4003

ElectionLost

This result code is returned when the PCEF determined that it has lost the election process and disconnected the transport connection

-

GX_RAR_RAA_TRANSACTION

4144

DiameterPendingTransaction

This result code is returned when the PCEF cannot determine that the Gx RAR message can be handled safely without creating a state mismatch

-

GX_RAR_RAA_TRANSACTION

5001

DiameterAvpUnsupported

This result code is returned when the SAPC sends a request with an AVP that is unrecognized or unsupported by the PCEF and is marked with the Mandatory bit in the request

Capture the Gx traffic towards the PCEF and analyze the protocol content

GX_RAR_RAA_TRANSACTION

5002

DiameterUnknownSessionId

This result code is returned when there is no session in the PCEF with the same Session ID as the one sent in the reauthorization request

-

GX_RAR_RAA_TRANSACTION

5003

DiameterAuthorizationRejected

This result code is returned when the PCEF receives a request where the user cannot be authorized

  • Check the PCEF

  • Capture the Gx traffic towards the PCEF and analyze the protocol content

  • Check the policies configured in the SAPC

GX_RAR_RAA_TRANSACTION

5004

DiameterInvalidAvpValue

This result code is returned when the PCEF receives a request with an AVP containing an invalid value in its data portion

Capture the Gx traffic towards the PCEF and analyze the protocol content

GX_RAR_RAA_TRANSACTION

5005

DiameterMissingAvp

This result code is returned when the PCEF receives a request with a required AVP missing

Capture the Gx traffic towards the PCEF and analyze the protocol content

GX_RAR_RAA_TRANSACTION

5007

DiameterContradictingAvp

This result code is returned when the PCEF receives a reauthorization request with contradicting AVPs

Capture the Gx traffic towards the PCEF and analyze the protocol content

GX_RAR_RAA_TRANSACTION

5008

DiameterAvpNotAllowed

This result code is returned when the PCEF receives a reauthorization request with an AVP that cannot be present

  • Capture the Gx traffic towards the PCEF and analyze the protocol content

  • Check DIAMETER Gx Dictionary

GX_RAR_RAA_TRANSACTION

5009

DiameterAvpOccursTooManyTimes

This result code is returned when the PCEF receives a reauthorization request with an AVP surpassing the number of occurrences permitted in the message definition

Capture the Gx traffic towards the PCEF and analyze the protocol content

GX_RAR_RAA_TRANSACTION

5012

DiameterUnableToComply

This result code is returned when the PCEF receives a request and detects an internal error which does not allow to continue processing the reauthorization request

Check logs and traces

GX_RAR_RAA_TRANSACTION

5013

DiameterInvalidBitInHeader

This result code is returned when the PCEF receives a reauthorization request with an unrecognized bit in the Diameter header set to 1

Capture the Gx traffic towards the PCEF and analyze the protocol content

GX_RAR_RAA_TRANSACTION

5014

DiameterInvalidAvpLength

This result code is returned when the PCEF receives a reauthorization request containing an AVP with an invalid length

Capture the Gx traffic towards the PCEF and analyze the protocol content

GX_RAR_RAA_TRANSACTION

5015

DiameterInvalidMessageLength

This result code is returned when the PCEF receives a reauthorization request with an invalid message length

Capture the Gx traffic towards the PCEF and analyze the protocol content

GX_RAR_RAA_TRANSACTION

5016

DiameterInvalidAvpBitCombo

This result code is returned when the PCEF receives a reauthorization request with an AVP that is not allowed to have the given value received in the AVP Flags field

Capture the Gx traffic towards the PCEF and analyze the protocol content

2.3   Success Rx Protocol Cause Codes

Table 3 shows all success events related to Rx transactions.

Note:  
The name of the cause codes is NoCauseCode in all cases.

Table 3    Success Rx Protocol Cause Codes

EBM Event Name

Cause Code ID

Description

Proposed Action

RX_AAR_AAA_TRANSACTION

2001

This result code is returned at success events, and indicates that no cause codes are sent externally from the SAPC

No action to take

RX_RAR_RAA_TRANSACTION

2001

This result code is returned at success events, and indicates that no cause codes are received externally by the SAPC

No action to take

RX_ASR_ASA_TRANSACTION

2001

This result code is returned at success events, and indicates that no cause codes are received externally by the SAPC

No action to take

RX_STR_STA_TRANSACTION

2001

This result code is returned at success events, and indicates that no cause codes are sent externally from the SAPC

No action to take

2.4   Reject Rx Protocol Cause Codes

Table 4 shows all reject events related to Gx transactions.

Table 4    Reject Rx Protocol Cause Codes

EBM Event Name

Cause Code ID

Cause Code Name

Description

Suggested Action

RX_AAR_AAA_TRANSACTION

4003

ElectionLost

This result code is returned when the SAPC determined that it has lost the election process and disconnected the transport connection

-

RX_AAR_AAA_TRANSACTION

5001

DiameterAvpUnsupported

This result code is returned when a request is received with an AVP that is unrecognized or unsupported, that is not included in the SAPC Diameter dictionary, and is marked with the Mandatory bit

Capture the Rx traffic towards the SAPC and analyze the protocol content

RX_AAR_AAA_TRANSACTION

5002

DiameterUnknownSessionId

This result code is returned when there is no Rx Session with the same Session ID belonging to the UE IP address at bearer modification or termination

-

RX_AAR_AAA_TRANSACTION

5004

DiameterInvalidAvpValue

This result code is returned when the SAPC receives a request with an AVP containing an invalid value in its data portion

Capture the Rx traffic towards the SAPC and analyze the protocol content

RX_AAR_AAA_TRANSACTION

5005

DiameterMissingAvp

This result code is returned when the SAPC receives a request with a required AVP missing

Capture the Rx traffic towards the SAPC and analyze the protocol content

RX_AAR_AAA_TRANSACTION

5007

DiameterContradictingAvp

This result code is returned when the SAPC receives a request with contradicting AVPs

Capture the Rx traffic towards the SAPC and analyze the protocol content

RX_AAR_AAA_TRANSACTION

5008

DiameterAvpNotAllowed

This result code is returned when the SAPC receives a request with an AVP that is not allowed to be present

  • Capture the Rx traffic towards the SAPC and analyze the protocol content

  • Check the DIAMETER Rx dictionary

RX_AAR_AAA_TRANSACTION

5009

DiameterAvpOccursTooManyTimes

This result code is returned when the SAPC receives a request with an AVP surpassing the number of occurrences permitted in the message definition

Capture the Rx traffic towards the SAPC and analyze the protocol content

RX_AAR_AAA_TRANSACTION

5012

DiameterUnableToComply

This result code is returned when the SAPC receives a request and detects an internal error which does not allow to continue processing the request

Check logs and traces

RX_AAR_AAA_TRANSACTION

5030

DiameterUserUnknown

This result code is returned when the subscriber specified in Subscription-Id AVP is not known in the SAPC at IP-CAN session activation or modification

Check the subscription data in the SAPC database

RX_AAR_AAA_TRANSACTION

5063

RequestedServiceNotAuthorized

This result code is returned by the SAPC when the requested service is conflicting with the related subscription information or the operator defined policy rules

Check the policies configured applicable to the subscription to identify the configuration that prevents the SAPC from creating or modifying the IP-CAN bearer

RX_AAR_AAA_TRANSACTION

5065

IPCANSessionNotAvailable

This result code is returned when the SAPC fails to perform session binding within the session information received from the Application Function (AF) to a unique existing IP-CAN session

Check the policies configured applicable to the subscription to identify the configuration that prevents the SAPC from creating or modifying the IP-CAN bearer

RX_AAR_AAA_TRANSACTION

5066

UnauthorizedNonEmergencySession

This result code is returned when the SAPC rejects a new Rx session setup that binds to an emergency IP-CAN session, and the Service-URN AVP is missing or does not contain a top-level service type of sos

Check the policies configured applicable to the subscription to identify the configuration that prevents the SAPC from creating or modifying the IP-CAN bearer

RX_RAR_RAA_TRANSACTION

5001

DiameterAvpUnsupported

This result code is returned when the SAPC sends a request with an AVP that is unrecognized or unsupported by the AF and is marked with the Mandatory bit in the request

Capture the Rx traffic towards the AF and analyze the protocol content

RX_RAR_RAA_TRANSACTION

5002

DiameterUnknownSessionId

This result code is returned by the AF when there is no session with the same Session ID as the one sent in the reauthorization request

-

RX_RAR_RAA_TRANSACTION

5003

DiameterAuthorizationRejected

This result code is returned when the AF receives a request where the user cannot be authorized

  • Check the AF

  • Capture the Rx traffic towards the AF and analyze the protocol content

  • Check the policies configured in the SAPC

RX_RAR_RAA_TRANSACTION

5004

DiameterInvalidAvpValue

This result code is returned when the AF receives a request with an AVP containing an invalid value in its data portion

Capture the Rx traffic towards the AF and analyze the protocol content

RX_RAR_RAA_TRANSACTION

5005

DiameterMissingAvp

This result code is returned when the AF receives a reauthorization request with a required AVP missing

Capture the Rx traffic towards the AF and analyze the protocol content

RX_RAR_RAA_TRANSACTION

5007

DiameterContradictingAvp

This result code is returned when the AF receives a reauthorization request with contradicting AVPs

Capture the Rx traffic towards the AF and analyze the protocol content

RX_RAR_RAA_TRANSACTION

5008

DiameterAvpNotAllowed

This result code is returned when the AF receives a reauthorization request with an AVP that cannot be present

  • Capture the Rx traffic towards the AF and analyze the protocol content

  • Check DIAMETER Rx Dictionary

RX_RAR_RAA_TRANSACTION

5009

DiameterAvpOccursTooManyTimes

This result code is returned when the AF receives a reauthorization request with an AVP surpassing the number of occurrences permitted in the message definition

Capture the Rx traffic towards the AF and analyze the protocol content

RX_RAR_RAA_TRANSACTION

5012

DiameterUnableToComply

This result code is returned when the AF receives a request and detects an internal error which does not allow to continue processing the reauthorization request

Check logs and traces

RX_RAR_RAA_TRANSACTION

5013

DiameterInvalidBitInHeader

This result code is returned when the AF receives a reauthorization request with an unrecognized bit in the Diameter header set to 1

Capture the Rx traffic towards the AF and analyze the protocol content

RX_ASR_ASA_TRANSACTION

5001

DiameterAvpUnsupported

This result code is returned when the SAPC sends a request with an AVP that is unrecognized or unsupported by the AF and is marked with the Mandatory bit in the request

Capture the Rx traffic towards the AF and analyze the protocol content

RX_ASR_ASA_TRANSACTION

5002

DiameterUnknownSessionId

This result code is returned by the AF when there is no session with the same Session ID as the one sent in the reauthorization request

-

RX_ASR_ASA_TRANSACTION

5003

DiameterAuthorizationRejected

This result code is returned when the AF receives a request where the user cannot be authorized

  • Check the AF

  • Capture the Rx traffic towards the AF and analyze the protocol content

  • Check the policies configured in the SAPC

RX_ASR_ASA_TRANSACTION

5004

DiameterInvalidAvpValue

This result code is returned when the AF receives an abort session request with an AVP containing an invalid value in its data portion

Capture the Rx traffic towards the AF and analyze the protocol content

RX_ASR_ASA_TRANSACTION

5005

DiameterMissingAvp

This result code is returned when the AF receives an abort session with a required AVP missing

Capture the Rx traffic towards the AF and analyze the protocol content

RX_ASR_ASA_TRANSACTION

5007

DiameterContradictingAvp

This result code is returned when the AF receives an abort session with contradicting AVPs

Capture the Rx traffic towards the AF and analyze the protocol content

RX_ASR_ASA_TRANSACTION

5008

DiameterAvpNotAllowed

This result code is returned when the AF receives an abort session with an AVP that cannot be present

  • Capture the Rx traffic towards the AF and analyze the protocol content

  • Check DIAMETER Rx Dictionary

RX_ASR_ASA_TRANSACTION

5009

DiameterAvpOccursTooManyTimes

This result code is returned when the AF receives an abort session with an AVP surpassing the number of occurrences permitted in the message definition

Capture the Rx traffic towards the AF and analyze the protocol content

RX_ASR_ASA_TRANSACTION

5012

DiameterUnableToComply

This result code is returned when the AF receives a request and detects an internal error which does not allow to continue processing the reauthorization request

Check logs and traces

RX_ASR_ASA_TRANSACTION

5013

DiameterInvalidBitInHeader

This result code is returned when the AF receives an abort session with an AVP that is unrecognized and is marked with the Mandatory bit in the Diameter header

Capture the Rx traffic towards the AF and analyze the protocol content

RX_STR_STA_TRANSACTION

5002

DiameterUnknownSessionId

This result code is returned when no Rx Session exists for the same Session ID belonging to the UE IP address at bearer modification or termination

-

RX_STR_STA_TRANSACTION

5005

DiameterMissingAvp

This result code is returned when the SAPC receives a request with a required AVP missing

Capture the Rx traffic towards the SAPC and analyze the protocol content

Legal | ©Ericsson España S