Contents
1 Alarm Description
The alarm is raised when less than two Emergency Unlock attempts remain.
|
Alarm Cause |
Description |
Fault Reason |
Fault Location |
Impact |
|---|---|---|---|---|
|
Less than two Emergency Unlock attempts remain |
Emergency Unlock mode is activated. There is one or zero Emergency Unlock attempts left. |
The number of remaining Emergency Unlock attempts is no longer optimal |
License server |
When the Managed Element (ME) is in a state where Emergency Unlock can no longer be activated, the ME can end up in a situation where there is impact on features or capacity |
2 Procedure
2.1 Handle Alarm License Management, Emergency Unlock Reset Key Required
Prerequisites
- This instruction references the following documents:
- No tools are required.
- The following conditions must apply:
- The alarm is raised.
- No ongoing maintenance activities are affecting the node.
- The reason for entering Emergency Unlock mode is known.
- The user has proper authority to handle configuration management of the network elements.
- An Ericsson Command-Line Interface (ECLI) session in Exec mode is in progress.
Steps
- If necessary, contact the Ericsson supplier to order a license key file with an emergencyResetKey.
- Install the new license key file that includes emergencyResetKey, refer to Install License Key File.
Counter activationsLeft is now reset.
- Navigate to the EmergencyUnlock Managed Object (MO):
>dn ManagedElement=NODE06ST,SystemFunctions=1,Lm=1,EmergencyUnlock=1
- Verify that the value of counter activationsLeft has been reset:
(EmergencyUnlock=1)>show activationsLeft
When the counter has been reset, the system returns the following:
activationsLeft=2
- Has the counter been reset?
Yes: Proceed with Step 7.
No: Continue with the next step.
- Perform a manual refresh of the license inventory to ensure
that the license changes are applied:
(EmergencyUnlock=1)>up
(Lm=1)>refreshLicenseInventory
The system returns true if the operation is successful.
- Is the alarm cleared?
Yes: Proceed with Step 10.
No: Continue with the next step.
- Perform data collection, refer to Data Collection Guideline.
- Consult the next level of maintenance support. Further actions are outside the scope of this instruction.
- Job is completed.