License Management, License Key Not Available

Contents


1   Alarm Description

The alarm is raised when a license is missing on the license server.

Table 1    License Management, License Key Not Available Alarm Causes

Alarm Cause

Description

Fault Reason

Fault Location

Impact

Missing license on license server

The requested licensed features or capacities cannot be used because the corresponding license keys are unavailable

License key file is not installed

License key file on license server

There is or is soon impact on service capacity or availability

The license key is not present in the installed license key file

License expired

The license key for the requested service has expired or is about to expire

A license is close to expiration or has passed its expiration date

If the license key file cannot be accessed for a certain period, it can expire

2   Procedure

2.1   Handle Alarm License Management, License Key Not Available

Prerequisites

Steps

  1. Verify the license expiration date, refer to View License Information.
  2. If necessary, contact the Ericsson supplier to order a new license key file.
  3. Install the new license key file, refer to Install License Key File.
  4. Navigate to the Lm Managed Object (MO), for example:

    >dn ManagedElement=NODE06ST,SystemFunctions=1,Lm=1

  5. Perform a manual refresh of the license inventory to ensure that the license changes are applied:

    (Lm=1)>refreshLicenseInventory

    The system returns true if the operation is successful.

  6. Is the alarm cleared?

    Yes: Proceed with Step 9.

    No: Continue with the next step.

  7. Perform data collection, refer to Data Collection Guideline.
  8. Consult the next level of maintenance support. Further actions are outside the scope of this instruction.
  9. Job is completed.