Contents
1 Alarm Description
The alarm is raised by the middleware Availability Management Framework (AMF) service.
The alarm is raised when the AMF cannot successfully clean up a software component in the Managed Element (ME). The AMF performs a cleanup operation to free the resources allocated by a software component in the ME. The AMF assumes that the software component can be in an erroneous state in which it cannot actively perform any cleanup operation itself.
|
Alarm Cause |
Description |
Fault Reason |
Fault Location |
Impact |
|---|---|---|---|---|
|
The cleanup function of the software component is defect. |
The software component the AMF tries to clean up does not acknowledge its successful cleanup in time. |
The software component is defect. |
The software component that fails to be cleaned up. |
The service the software component provides is degraded or lost. The failing software component is permanently taken out of operation. The fault can also cause a service disruption because of redundancy model constraints prohibiting the AMF to failover the service to the standby software component. |
|
The High Availability (HA) configuration for the software component is incorrect. |
The AMF configuration of the software component is incorrect, for example, it defines an incorrect clean-up command or too short time for cleaning up. |
The AMF configuration for the software component is defect. |
The configuration of the software component that fails to be cleaned up. |
- Note:
- The alarm can appear as a result of a software upgrade.
2 Procedure
2.1 Handle Alarm COM SA, AMF Component Cleanup Failed
Prerequisites
- This instruction references the following document:
- No tools are required.
- The following condition must apply:
- The alarm is raised.
Steps
- Was the alarm raised during initial installation or upgrade?
Yes: Contact the deployment organization. Proceed with Step 5.
No: Continue with the next step.
- Perform a health check, refer to Health Check documentation available in the library.
- Perform data collection, refer to Data Collection Guideline.
- Consult the next level of maintenance support. Further actions are outside the scope of this instruction.
- Job is completed.