Performance Management Threshold Crossed or Reached

Contents


1   Alarm Description

The alarm is raised when the value of a PM measurement crosses an operator-defined threshold.

Measurements are defined by multiple system components. The alarm is a generic alarm. It may be raised for multiple measurement types from multiple components.

Table 1    Performance Management Threshold Crossed or Reached Alarm Causes

Alarm Cause

Description

Fault Reason

Fault Location

Impact

Measurement crosses threshold

A PM threshold job defines thresholds for measurements.


Measurement value crosses a threshold defined in the job.

Measurement crossed threshold.

Fault location can be identified from the alarm source and alarm attributes.

Depends on alarm source, alarm severity and the associated measurement. Alarm may indicate service performance degradation.

2   Procedure

2.1   Handle Alarm Performance Management Threshold Crossed or Reached

Prerequisites

Steps

  1. Is the alarm severity major or critical?

    Yes: Continue with the next step.

    No: The alarm severity is minor or warning; no further immediate action is needed from this procedure. If the alarm severity level rises, re-enter this procedure.

  2. Identify fault location from alarm source and alarm additionalText attribute.
  3. Perform data collection, refer to Data Collection Guideline.
  4. Consult the next level of maintenance support. Further actions are outside the scope of this instruction.
  5. Job is completed.