MtasLicenses, MMTel Legacy IN Reuse License Absent
MTAS

Contents


1   Alarm Description

The alarm is raised when the CAP v2 service is enabled through the mtasCsiAdministrativeState or mtasSsfCapv2AdministrativeState or mtasNccAdministrativeState attribute, but the license allowing use of the CAP v2 service is not available in the Network License Server (NeLS).

The alarm is cleared when a valid license is installed or mtasCsiAdministrativeState, mtasSsfCapv2AdministrativeState, or mtasNccAdministrativeState is disabled.

For more information about licenses, refer to License Management and MTAS Licenses.

Table 1    MtasLicenses, MMTel Legacy IN Reuse License Absent Alarm Causes

Alarm Cause

Description

Fault Reason

Fault Location

Impact

The Legacy IN Reuse license is not present.

MTAS is unable to get the license details from NeLS.

The NeLS server is unreachable, or the relevant license is unavailable, has expired, or is corrupted.

NeLS server

MTAS cannot handle the MMTel CAP v2 services.

TLS(1) configuration in the ME(2)

Possible IP network issue

DNS(3) server

Network interface

(1)  Transport Layer Security (TLS)

(2)  Managed Element (ME)

(3)  Domain Name System (DNS)


Table 2    MtasLicenses, MMTel Legacy IN Reuse License Absent Alarm Attributes

Attribute Name

Attribute Value

Major Type

193

Minor Type

6619232

Managed Object Class

MtasLicenses

Managed Object Instance

MtasFunction.applicationName=MtasFunction,MtasLicenses.mtasLicenses=0

Specific Problem

MtasLicenses, MMTel Legacy IN Reuse License Absent

Event Type

communicationsAlarm (2)

Probable Cause

m3100Unavailable(14)

Additional Text

No License found or License Server Not reachable or License expired or License Server in LOCKED mode

Perceived Severity

major (4)

Additional Info

-

For more information about the alarm information, refer to Handling Alarms.

2   Procedure

2.1   Handle MtasLicenses, MMTel Legacy IN Reuse License Absent

Prerequisites

Steps

  1. If there is a network-related alarm on the Managed Element (ME), act on it first.
  2. If there is a License Management, Autonomous Mode Activated alarm on the ME, act on it.
  3. If there is a License Management, Key File Fault alarm on the ME, act on it.
  4. Check if a valid vMtasLegacyINReuse license (CXC4012145) is installed. For more information, refer to View License Information.
  5. If no license is present, or if the license granted status is false and expiration shows an already elapsed date, proceed with Step 8.
  6. Check the alarm status, refer to Check Alarm Status. Is the alarm still active?

    Yes: Continue with the next step.

    No: Proceed with Step 9.

  7. Perform data collection using Data Collection Tool with a Full profile. For more information, refer to Data Collection Guideline for MTAS.
  8. Consult the next level of maintenance support. Further actions are outside the scope of this instruction.
  9. Job is completed.