LemCDCLSv, Operation Execution Timeout

Contents


1   Alarm Description

The alarm is raised when the Crash Dump and Console Log Collection Service (CDCLSv) packing process does not finish within the configured time.

Table 1    LemCDCLSv, Operation Execution Timeout Alarm Causes

Alarm Cause

Description

Fault Reason

Fault Location

Impact

Inappropriate timeout

The timeout specified for the packer is too short.

The timeout configured for the packer was not long enough to finish the packing of dumps and logs on the system.

Dimensioning process

Dumps and logs containing useful information for troubleshooting can be lost.

Note:  
The alarm is automatically cleared when a subsequent execution of the CDCLSv packer finishes within the configured time-out.

2   Procedure

2.1   Handle Alarm LemCDCLSv, Operation Execution Timeout

Prerequisites

Steps

  1. Is the alarm automatically cleared within the configured time-out?

    Yes: Proceed with Step 6.

    No: Continue with the next step.

  2. Display the current time-out value, for example:

    >cdclsv-get-timeout cdclsPk=vDicos,cdcls=CDCLSvSite

    The following is an example output:

    1000
  3. Set a higher time-out value in seconds, for example:

    >cdclsv-set-timeout cdclsPk=vDicos,cdcls=CDCLSvSite 1500

    The following is an example output:

    Timeout is set to 1500 for cdclsPk=vDicos,cdcls=CDCLSvSite
  4. Is the alarm cleared?

    Yes: Proceed with Step 6.

    No: Continue with the next step.

  5. Contact the next level of maintenance support. Further actions are outside the scope of this Operating Instruction.
  6. Job is completed.