vDicos, Diameter Link Disabled

Contents

1Introduction
1.1Alarm Description
1.2Prerequisites

2

Procedure
2.1Analyzing Alarm
2.2Actions for Link Disabled by Operation and Maintenance
2.3Actions for Link Disabled by Peer

1   Introduction

This instruction concerns alarm handling.

1.1   Alarm Description

The alarm is raised when the relevant Diameter connection is either administratively disabled by Operation and Maintenance (OAM) or disabled by a peer.

The possible alarm causes and fault locations are explained in Table 1.

Table 1    Alarm Causes

Alarm Cause

Description

Fault Reason

Fault Location

Impact

Link disabled by O&M

The Diameter connection is disabled by OAM

The link is administratively disabled or a new link is created (disabled by default)

Own node

No traffic flow through the disabled link

Link disabled by peer

The Diameter connection is disabled by the peer

The link is disabled because a Disconnect Peer Request (DPR) was received

Peer

Note:  
The alarm is cleared automatically if one of the following alarms is raised:

The alarm attributes are listed and explained in Table 2.

Table 2    Alarm Attributes

Attribute Name

Attribute Value

Major Type

193

Minor Type

2250572778

Managed Object Class

DIA-CFG-Conn

Managed Object Instance

ManagedElement=<node_name>,<ManagedFunction>=<FunctionId>,DIA-CFG-Application=DIA,DIA-CFG-StackContainer=<stackId>,DIA-CFG-PeerNodeContainer=<stackId>,DIA-CFG-NeighbourNode=<hostId>#<stackId>,DIA-CFG-Conn=<stackId>#<hostId>#<connId>

Specific Problem

vDicos, Diameter Link Disabled

Event Type

communicationsAlarm (2)

Probable Cause

m3100Unavailable (14)

Additional Text

Detailed Information: Link disabled by OAM, IRP Cause: 14


Detailed Information: Link disabled by peer, IRP Cause: 14

Perceived Severity

warning (6)

1.2   Prerequisites

This section provides information on the documents, tools, and conditions that apply to the procedure.

1.2.1   Documents

This instruction references the following documents:

1.2.2   Tools

No tools are required.

1.2.3   Conditions

Before starting this procedure, ensure that the following conditions are met:

2   Procedure

This section describes the procedure to follow when this alarm is received.

2.1   Analyzing Alarm

Select action according to the alarm cause indicated in the additionalText attribute:

2.2   Actions for Link Disabled by Operation and Maintenance

Do the following:

  1. Contact the network or node administrator. Is the node administratively disabled for maintenance reasons?

    Yes: Proceed with Step 13.

    No: Continue with the next step.

  2. Is the alarm raised for a connection acting as responder (incoming connection)?

    Yes: Proceed with Step 8.

    No: Continue with the next step.

  3. Navigate to the DIA-CFG-Conn Managed Object (MO), for example:

    >dn ManagedElement=NODE06ST,XyzFunction=xyz,DIA-CFG-Application=DIA,DIA-CFG-StackContainer=abc,DIA-CFG-PeerNodeContainer=abc,DIA-CFG-NeighbourNode=node12.ericsson.com\23abc,DIA-CFG-Conn=abc\23node12.ericsson.com\23conn1

  4. Enable the outgoing connection:

    (DIA-CFG-Conn=abc\23node12.ericsson.com\23conn1)>configure

    (config-DIA-CFG-Conn=abc\23node12.ericsson.com\23conn1)>enabled=true

    (config-DIA-CFG-Conn=abc\23node12.ericsson.com\23conn1)>commit

  5. Verify the setting:

    (DIA-CFG-Conn=abc\23node12.ericsson.com\23conn1)>show enabled

    The following is an example output:

    enabled=true
  6. Check the link status:

    (DIA-CFG-Conn=abc\23node12.ericsson.com\23conn1)>show linkStatus

    The following is an example output:

    linkStatus=Up
  7. Is the connection established?

    Yes: Proceed with Step 10.

    No: Proceed with Step 11.

  8. Contact the peer node administrator to enable the connection from the peer node.
  9. Proceed with Step 13.
  10. Is the alarm cleared?

    Yes: Proceed with Step 13.

    No: Continue with the next step.

  11. Perform data collection, refer to Data Collection Guideline.
  12. Consult the next level of maintenance support. Further actions are outside the scope of this instruction.
  13. Job is completed.

2.3   Actions for Link Disabled by Peer

Do the following:

  1. Is the alarm raised for a connection acting as responder (incoming connection)?

    Yes: Continue with the next step.

    No: Proceed with Step 6.

  2. Wait for the peer node to re-establish the connection and reception of a Capabilities-Exchange-Request (CER).
  3. Is the alarm cleared?

    Yes: Proceed with Step 15.

    No: Continue with the next step.

  4. Contact the network or peer node administrator to investigate the peer node.
  5. Proceed with Step 15.
  6. Navigate to the DIA-CFG-Conn MO, for example:

    >dn ManagedElement=NODE06ST,XyzFunction=xyz,DIA-CFG-Application=DIA,DIA-CFG-StackContainer=abc,DIA-CFG-PeerNodeContainer=abc,DIA-CFG-NeighbourNode=node12.ericsson.com\23abc,DIA-CFG-Conn=abc\23node12.ericsson.com\23conn1

  7. Check attribute blockReason:

    (DIA-CFG-Conn=abc\23node12.ericsson.com\23conn1)>show blockReason

    The following is an example output:

    blockReason="Not blocked"
  8. Is attribute blockReason of the corresponding connection DPR received, cause=DoNotWantToTalkToYou, or DPR received, cause=Busy?

    Yes: Continue with the next step.

    No: Proceed with Step 11.

  9. Disable and enable the connection:

    (DIA-CFG-Conn=abc\23node12.ericsson.com\23conn1)>configure

    (config-DIA-CFG-Conn=abc\23node12.ericsson.com\23conn1)>enabled=false

    (config-DIA-CFG-Conn=abc\23node12.ericsson.com\23conn1)>commit -s

    Note:  
    The value of attribute blockReason is automatically changed to Not blocked.

    (config-DIA-CFG-Conn=abc\23node12.ericsson.com\23conn1)>enabled=true

    (config-DIA-CFG-Conn=abc\23node12.ericsson.com\23conn1)>commit

  10. Verify the setting:

    (DIA-CFG-Conn=abc\23node12.ericsson.com\23conn1)>show enabled

    enabled=true
  11. Wait for automatic reconnect and sending of CER.
  12. Is the alarm cleared?

    Yes: Proceed with Step 15.

    No: Continue with the next step.

  13. Perform data collection, refer to Data Collection Guideline.
  14. Consult the next level of maintenance support. Further actions are outside the scope of this instruction.
  15. Job is completed.


Copyright

© Ericsson AB 2015, 2016. All rights reserved. No part of this document may be reproduced in any form without the written permission of the copyright owner.

Disclaimer

The contents of this document are subject to revision without notice due to continued progress in methodology, design and manufacturing. Ericsson shall have no liability for any error or damage of any kind resulting from the use of this document.

Trademark List
All trademarks mentioned herein are the property of their respective owners. These are shown in the document Trademark Information.

    vDicos, Diameter Link Disabled