Contents

1   Overview

This document is the Operating Instructions (OPI) for the alarm SS7 CAF AS State Change.

1.1   Alarm Description

This is an alarm of severity MINOR.

The alarm is issued when a local or remote Logical Application (SG/AS/IPS) has changed its state.

The possible alarm causes and fault locations are explained in Table 1.

Table 1    Alarm Causes

Alarm Cause	Description	Fault Reason	Fault Location	Impact
Network connection problem. All associations to the remote SPs are down.	A local or remote Logical Application (SG/AS/IPS) has changed its state.	The remote SPs became unreachable/unavailable	Remote Signaling Gateway Process Remote Signaling Process	Normally this is a non-fatal alarm. This alarm is always accompanied by SS7 CAF SP State Change alarm.

The following alarm attributes apply to this alarm:

Table 2    Alarm Attributes

Attribute Name	Attribute Value
Major Type	193
Minor Type	1586562686
Managed Object Class	N/A
Specific Problem	SS7 CAF State Change
Perceived Severity	SEVERITY_MINOR

2   Procedure

Perform the following steps if the alarm is raised multiple times or persistent:

1. Check if there is a SS7 CAF SCTP IP Path is Down alarm for the relevant association, and fix this alarm first.
2. Check if the remote SPs have been taken out of order. Check that the IP/SCTP layer works correctly.
3. Check network for any disturbances on the remote side.
4. Collect the ecm.log and ss7trace.log located in /storage/no-backup/ss7caf-ana90137/log.

   Also collect the current configuration which is located in the folder /storage/system/config/ss7caf-ana90137/etc. Collect the file active.om.cim and all the files with the extension *.cnf.

5. If remote SPs status differ from Available or the alarm is persistent, contact next level of support.