MtasLicenses, MMTel BL Legacy IN Reuse License Absent
MTAS

Contents

1Introduction
1.1Alarm Description
1.2Prerequisites

2

Procedure

1   Introduction

This document concerns alarm handling.

1.1   Alarm Description

The alarm is raised when a valid Business Line (BL) legacy Intelligent Network (IN) reuse license is not available in the Network License Server (NeLS) and the following conditions apply:

The alarm is cleared when at least one of the following conditions apply:

For more information, refer to MTAS Licenses.

The possible alarm causes and fault locations are described in Table 1.

Table 1    Alarm Causes

Alarm Cause

Description

Fault Reason

Fault Location

Impact

The BL Legacy IN Reuse license is not present.

MTAS is unable to get the license details from NeLS.

The NeLS server is unreachable, or the relevant license is unavailable, has expired, or is corrupted.

NeLS server

MTAS cannot handle the CAPv2 service for business subscribers.

TLS(1) configuration in the ME(2)

Possible IP network issue

DNS(3) server

Network interface

(1)  Transport Layer Security (TLS)

(2)  Managed Element (ME)

(3)  Domain Name System (DNS)


The alarm attributes are described in Table 2.

Table 2    Alarm Attributes

Attribute Name

Attribute Value

Major Type

193

Minor Type

6619233

Managed Object Class

MtasLicenses

Managed Object Instance

MtasFunction.applicationName=MtasFunction,MtasLicenses.mtasLicenses=0

Specific Problem

MtasLicenses, MMTel BL Legacy IN Reuse License Absent

Event Type

communicationsAlarm (2)

Probable Cause

Unavailable(14)

Additional Text

No License found or License Server Not reachable or License expired or License Server in LOCKED mode

Perceived Severity

major (4)

Additional Info

-

1.2   Prerequisites

This section describes the possible documents, tools, and conditions needed before performing steps to clear the alarm.

1.2.1   Documents

This instruction references the following documents:

1.2.2   Tools

Not applicable.

1.2.3   Conditions

Before starting this procedure, ensure that the following conditions are met:

2   Procedure

To clear the alarm:

  1. If there is any network-related alarm on the Managed Element (ME), act on it first.
  2. If there is a License Management, Autonomous Mode Activated alarm on the ME, act on it.
  3. If there is a License Management, Key File Fault alarm on the ME, act on it.
  4. Check if a valid vMtasBLLegacyINReuse license (CXC4012171) is installed. For more information, refer to View License Information.
  5. If no license is present, or if the license granted status is false, and expiration shows an already elapsed date, proceed with Step 8.
  6. Check the alarm status. Is the alarm still active?

    Yes: Continue with the next step.

    No: Proceed with Step 9.

  7. Perform data collection. For more information, refer to Data Collection Guideline for MTAS.
  8. Consult the next level of maintenance support. Further actions are outside the scope of this instruction.
  9. Job is completed.


Copyright

© Ericsson AB 2017. All rights reserved. No part of this document may be reproduced in any form without the written permission of the copyright owner.

Disclaimer

The contents of this document are subject to revision without notice due to continued progress in methodology, design and manufacturing. Ericsson shall have no liability for any error or damage of any kind resulting from the use of this document.

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