MtasLicenses, Communication Interworking Function NW AS Base License Absent

MTAS

1	Introduction
1.1	Alarm Description
1.2	Prerequisites
2	Procedure

1 Introduction

This instructions concerns alarm handling.

1.1 Alarm Description

The alarm is raised when the Communication Interworking Function (IWF) of the Network Application Server (NW AS) is enabled through the mtasNwAdministrativeState attribute, but the license allowing use of the Communication IWF of the NW AS is not available in the Network License Server (NeLS).

The alarm is cleared when a valid license is installed or when the mtasNwAdministrativeState attribute is disabled.

For more information, refer to MTAS Licenses.

The possible alarm causes and the corresponding fault locations are described in Table 1.

Table 1 Alarm Causes
Alarm Cause	Description	Fault Reason	Fault Location	Impact
The Communication Interworking Function NW AS license is not present.	MTAS is unable to get license details from NeLS.	The NeLS server is unreachable, or the relevant license is unavailable, has expired, or is corrupted.	NeLS server	MTAS cannot handle Communication IWF of NW AS.
			TLS⁽¹⁾ configuration in the ME⁽²⁾
			Possible IP network issue
			DNS⁽³⁾ server
			Network interface

(1) Transport Layer Security (TLS)

(2) Managed Element (ME)

(3) Domain Name System (DNS)

The alarm attributes are described in Table 2.

Table 2 Alarm Attributes
Attribute Name	Attribute Value
Major Type	193
Minor Type	6619242
Managed Object Class	MtasLicenses
Managed Object Instance	`MtasFunction.applicationName=MtasFunction,MtasLicenses.mtasLicenses=0`
Specific Problem	MtasLicenses, Communication Interworking Function NW AS Base License Absent
Event Type	communicationsAlarm (2)
Probable Cause	m3100Unavailable(14)
Additional Text	No License found or License Server Not reachable or License expired or License Server in LOCKED mode
Perceived Severity	critical (3)
Additional Info	-

1.2 Prerequisites

This section describes the possible documents, tools, and conditions needed before performing steps to clear the alarm.

1.2.1 Documents

This instruction references the following documents:

1.2.2 Tools

Not applicable.

1.2.3 Conditions

Before starting this procedure, ensure that the following conditions are met:

The following conditions must apply:

An MtasLicenses, MtasLicenses, Communication Interworking Function NW AS Base License Absent is raised.
No ongoing maintenance activities are affecting the network or network elements.
The user has proper authority to handle configuration management of the network elements.
An Ericsson Command-Line Interface (ECLI) session in Exec mode is in progress.

2 Procedure

To clear the alarm:

If there is a network-related alarm on the ME, act on it first.
If there is a License Management, Autonomous Mode Activated alarm on the ME, act on it.
If there is a License Management, Key File Fault alarm on the ME, act on it.
Check if a valid vMtasNWCommIwfBase license (CXC4012190) is installed. For more information, refer to View License Information.
If no license is present, or if the granted status is false, and expiration shows an already elapsed date, proceed with Step 8.
Check the alarm status. Is the alarm still active?
Yes: Continue with the next step.

No: Proceed with Step 9.
Perform data collection. For more information, refer to Data Collection Guideline for MTAS.
Consult the next level of maintenance support. Further actions are outside the scope of this instruction.
Job is completed.