MMAS, Heap Memory Load Limit Exceeded

Contents


1   Alarm Description

The alarm is raised by the Multimedia Application Server (MMAS) when memory use exceeds the configured threshold value because of a heap overload on a specific Java Virtual Machine (JVM).

This monitoring alarm is active by default. The management of alarm thresholds and activation is configured in the Information Model Management (IMM). For information on the configuration parameters related to the heap memory monitoring activity, refer to the class MmasMemoryMonitoring.

Table 1    MMAS, Heap Memory Load Limit Exceeded Alarm Causes

Alarm Cause

Description

Fault Reason

Fault Location

Impact

MMAS configuration parameters need tuning because of permanently changed traffic mix or load

Heap memory load exceeds the configured maxUpperThresholdValue threshold value

Heap memory load exceeds the configured capacity

Heap memory

The system is not able to handle traffic at its engineered capacity

MMAS node is underdimensioned

2   Procedure

2.1   Handle Alarm MMAS, Heap Memory Load Limit Exceeded

Prerequisites

Steps

  1. Navigate to the MmasOLPService managed object, for example:

    >dn ManagedElement=NODE06ST,Mmas=1,MMasMonitoring=1,MmasMemoryMonitoring=1

  2. Display the configuration for the heap memory monitoring activity:

    (MmasMemoryMonitoring=1)> show

    The following is an example output:

    MmasMemoryMonitoring=1
       activationAlgorithm="MEAN"
       deactivationAlgorithm="CONSECUTIVE"
       enable=true
       lowerThresholdValue=83
       maxSamplingRate=2
       measuringPeriod=10
       upperThresholdValue=85
  3. Modify the default heap memory threshold configuration, if needed.
    Note:  
    If the alarm persists or is issued frequently, consult the next level of maintenance support. Further actions are outside the scope of this instruction.



Copyright

© Ericsson AB 2015, 2017. All rights reserved. No part of this document may be reproduced in any form without the written permission of the copyright owner.

Disclaimer

The contents of this document are subject to revision without notice due to continued progress in methodology, design and manufacturing. Ericsson shall have no liability for any error or damage of any kind resulting from the use of this document.

Trademark List
All trademarks mentioned herein are the property of their respective owners. These are shown in the document Trademark Information.

    MMAS, Heap Memory Load Limit Exceeded