SS7 CAF Start Process Failed

Call Session Control Function

1 Alarm Description

This is an alarm of severity MAJOR.

The alarm is raised when an attempt to start a process failed.

Table 1 SS7 CAF Start Process Failed Alarm Causes
Alarm Cause	Description	Fault Reason	Fault Location	Impact
Wrong permissions Config reading failed	An attempt to start a process failed.	First start of the stack Heavy load	Internal cluster network	Normally this is a non-fatal alarm; the ECM automatically makes new attempts to start the process. If the alarm is raised more than 5 times within 5 minutes or is persistent for 5 minutes, follow the procedure in Section 2.

Table 2 SS7 CAF Start Process Failed Alarm Attributes
Attribute Name	Attribute Value
Major Type	`193`
Minor Type	`1586561539`
Managed Object Class	Not Applicable
Source	`3GPPSystemComponents.Name=System Components,Ecm.Name=<>,Host.Address=<>,ClassID=<>,InstanceType=<>,Process.InstanceID=<*>`
Specific Problem	`Start Process Failed`
Perceived Severity	`SEVERITY_MAJOR`

2 Procedure

2.1 Handle Alarm SS7 CAF Start Process Failed

Prerequisites

No documents are referenced.
No tools are required.
The following condition must apply:
- The alarm is raised multiple times or is persistent.

Steps

Collect the ss7trace.log located in /opt/sign/log.
Also collect the current configuration which is located in the folder /opt/sign/etc. Collect the file active.om.cim and all the files with the extension *.cnf.
Contact next level of support and provide the files collected in Step 1 .