User Management

Contents

1Understanding User Management
1.1Key User Management Concepts
1.2User Authentication
1.3User Authorization
1.4Permission Types
1.5Default Roles
1.6Backup and Restore of Local User Data

2

Basic User Management Procedures

3

User Management-Related Alarms

4

Rules for Default Roles

1   Understanding User Management

1.1   Key User Management Concepts

User Management provides a management interface to configure the following on the Managed Element (ME):

Figure 1   User Management Overview

This instruction assumes that the ME has already been installed and initially configured. The initial configuration includes the necessary settings for the authentication and authorization of users.

Authentication is used for checking user credentials and user access. Role-Based Access Control (RBAC) authorization is used to ensure correct user access privileges. The ME supports management of local users and authentication and supports the LDAP protocol for centralized user authentication. For centralized authentication, Target-Based Access Control (TBAC) can be applied over RBAC. Authentication and authorization are performed according to the organization authorization policy.

The local authentication method is always available to ensure that the operator cannot be inadvertently denied access to the managed element. It is recommended to create enough local accounts to mitigate connectivity issues to centralized authentication. The managed element supports centralized authentication by the LDAP protocol. Centralized authentication is preferred for daily operations to keep a consistent user base over a network of managed elements.

The local authentication method is always performed. If local authentication fails to find a user, the authentication continues with centralized LDAP authentication. The order of authentication methods cannot be changed.

For more information on the LDAP interface, refer to LDAP-Based Authentication and Authorization Interface.

The User Management managed area, UserManagement, can be found in the Managed Object Model (MOM). For general information about the MOM, Managed Object Classes (MOCs), cardinality, and related concepts, refer to Managed Object Model User Guide.

1.2   User Authentication

The user initiates a session which triggers user authentication. For the authentication to be successful, a user account must be configured either locally by Local Authentication, or centrally in an external LDAP server. The first configured account is the Local Authentication administrator, which is defined at site deployment.

The administrator account is used for initial and recovery scenarios when authentication to regular O&M accounts is inaccessible. The administrator account is to be used to create the first local user accounts with appropriate authorization. The administrator account cannot be locked and its use must be limited to recovery scenarios.

When adding user accounts, naming must serve as a unique identity. Naming collisions can result in unexpected authentication behavior, as the user trying to authenticate with that name is mapped to the account first found with that name. The operator must ensure that usernames are globally unique, in the scope of both local and central authentication, to match expected authentication behavior.

In centralized LDAP authentication, a primary and a secondary LDAP server is supported. The LDAP authentication first tries against the primary server and then the secondary server.

All authentication attempts, whether successful or not, are recorded in the ME security log.

For more information, refer to Audit Information.

A successful user authentication triggers a user authorization.

1.3   User Authorization

Before user authorization occurs, the ME queries the roles of the users.

For local users, the roles are stored in the user account configuration.

For LDAP, the ME performs additional checks whether the user can access the ME based on POSIX parameters (uidNumber) and TBAC attribute of the user account. For roles, three different LDAP profile filters are supported for search; flexible filter, POSIX groups filter, and Ericsson roles filter. The Ericsson roles profile filter is used together with the Ericsson Operations Support System (OSS) solution. If the Ericsson roles profile filter is used, the authorization can be selective based on the target type. In some networks, it can be required to let a user have different management roles on different MEs. For example, the network can span several countries, and it can be needed to let a user act as "admin" in one country, but only as "operator" in another. This function is part of the TBAC functionality.

To facilitate the management of LDAP user accounts, it is possible to create role alias objects in the LDAP server, to group different authorization roles, and that can be referred from individual user accounts. When the ME queries the user roles, it translates the alias roles found in the user account to the roles contained by the alias object. The roles that were found in the alias role are used by the ME for user authorization.

The user access rights depend on defined authorization rules that specify the permissions to a set of resources within the ME. The authorization rules are grouped into roles. A role is equivalent to the user occupation within an organization, for example, system administrator. A user can have one or more roles.

The root user is not allowed to be used for Operations, Administration, and Maintenance (OAM) NBI activities. The operator needs to create users according to their needs, and assign different roles to them.

The ME supports some predefined roles, see Section 1.5 Default Roles. Custom roles can also be configured over the Northbound Interface (NBI).

The authorization rules are all defined locally on the ME. Therefore, the user authorization is a local authorization. Custom rules corresponding to customer roles can be configured over the NBI.

Authorization rules provide different access levels to the MIB and the ECLI commands. Authorization rules are defined by permission types, see Section 1.4 Permission Types.

1.4   Permission Types

Rules for access can be specified for Managed Objects (MOs), their attributes and actions. The execution of the ECLI commands and the NETCONF operations is not subject to authorization. However, the rules affect the result of the ECLI commands and the NETCONF operations that operate on MOs.

Table 1    Permission Types And Access Levels

Permission Type

Description

No access (NO_ACCESS)

The user has no read, write, or execute rights to the MOs, attributes, or actions

Execute (X)

The user can execute all actions in the MOM

Read (R)

The user can read MOs and get attribute values

Read and execute (RX)

The user can read MOs, get attribute values, and execute all actions in the MOM

Read and write (RW)

The user can create and delete MOs as well as get and set attribute values

Read, write, and execute (RWX)

The user can create and delete MOs, set, and get attribute values, as well as execute all actions in the MOM

When a user with an authorization profile wants to access resources of the ME, the access request is authorized against matching security rules. The rules are checked in the following order:

  1. All negative rules (with the NO_ACCESS permission) are evaluated. If a match is found, access is denied.
  2. All positive rules (with X, R, RX, RW, and RWX permissions) are evaluated until a match is found; the corresponding access is granted. If no match is found, access is denied.

1.5   Default Roles

The ME supports a number of predefined default roles as described in Table 2. These roles and the corresponding rules cannot be modified. The detailed permissions for each role are described in Section 4 Rules for Default Roles.

Default permissions to the ME are granted automatically to all users and are expressed through the role named "Self".

Table 2    Default Roles

Default Role

Description

CSCF Application Administrator

Responsible for the administration of all non-security-related attributes and capabilities of the CSCF Function, including features, configuration parameters, and monitoring.

CSCF Application Operator

Can view some non-security-related attributes and capabilities of the CSCF Function, including features, configuration parameters, and monitoring.

CSCF Application Security Administrator

Responsible for the administration of all security-related attributes and capabilities of the CSCF Function user accounts and authorizations.

Local Authentication Administrator

Responsible for the administration of the local user accounts at initial or recovery scenarios. Dedicated to the Administrator Account to limit its use.

Self

Used for default authorization permissions.

System Administrator

Responsible for the administration of all non-security-related attributes and capabilities of an ME, including features, configuration parameters, and monitoring.

System Read Only

Can view most non-security-related attributes and capabilities of an ME, including features, configuration parameters, and monitoring.

System Security Administrator

Responsible for the administration of all security-related attributes and capabilities of an ME, including user accounts and authorizations.

1.6   Backup and Restore of Local User Data

Information related to user accounts expires over time. Backup taken of configuration data could have been done at a time when different accounts were used. The users can also have changed their passwords after the configuration data backup. This can result in a state after restoration where the valid users before the backup restoration cannot access the ME after the restoration, due to expired passwords or invalid accounts, or can access the ME with different authorization.

It is strongly recommended to create a backup immediately after any change in the password of the administrator account. It is also recommended to create regular backups of User Account information frequently.

User account information classifies as system data in backup and restore procedures.

2   Basic User Management Procedures

User Management supports the following operations for an administrator with the System Security Administrator role.

General

Local Authentication

Note:  
Local authentication operations must be used if the system does not support centralized authentication, or to configure centralized authentication and to define fallback accounts, in case the centralized user management service becomes inaccessible.

LDAP Authentication

Note:  
LDAP authentication must be configured if there is a centralized user management service accessible with the LDAP protocol. For security, deploying it with TLS is highly recommended.

Local Authorization

Note:  
Local authorization must be used to understand the default roles the product delivers, and using roles in assigning authorization for users. Customization of roles and rules are possible by adding extra roles over the default ones.

3   User Management-Related Alarms

Table 3    User Management-Related Alarms

Alarm

Description

Local Authentication, Authentication Failure Limit Reached

 

The number of failed password logon attempts on the administrator account exceed the threshold passwordMaxFailure within the time interval passwordFailureCountInterval.

4   Rules for Default Roles

The detailed permissions for the default roles are described in Table 4 to Table 17. "Deny" indicates the default behavior when no permission rule is defined.

Table 4    Self-Permissions

MOM Fragment

Permission

Scope

Managed Element

R

Only the MO but not the attributes (enables navigation in the ECLI)

 

System Functions

 

Backup and Restore Management

Deny

Not applicable

Fault Management

File Management

License Management

Performance Management

Security Management

R

Only the MO but not the attributes (enables navigation in the ECLI)

 

User Management

 

LocalAuthenticationMethod

 

AdministratorAccount

R for matching MO (=user id)

 

SshPublicKey

RWX

The MO, its attributes, and actions

UserAccountM

R

Only the MO but not the attributes (enables navigation in the ECLI)

 

UserAccount

R for matching MO (=user id)

 

SshPublicKey

RWX

The MO, its attributes, and actions

Software Inventory Management

Deny

Not applicable

Software Management

System Management

Transport

Equipment

Table 5    LocalAuthenticationAdministrator Permissions

MOM Fragment

Permission

Scope

Managed Element

R

Only the MO but not the attributes (enables navigation in the ECLI)

 

System Functions

 

Backup and Restore Management

Deny

Not applicable

Fault Management

File Management

License Management

Performance Management

Security Management

R

Only the MO but not the attributes (enables navigation in the ECLI)

 

User Management

 

LocalAuthenticationMethod

RWX

The MO, its attributes, actions, and child MOs

LocalAuthorizationMethod

R

The MO, its attributes, and child MOs

Software Inventory Management

Deny

Not applicable

Software Management

System Management

Transport

Equipment

Table 6    System Administrator Permissions for Default Roles

MOM Fragment

Permission

Scope

Managed Element

RWX

The MO, its attributes, and actions

 

System Functions

 

Backup and Restore Management

The MO, its attributes, actions, and child MOs

Fault Management

License Management

Performance Management

File Management

FileGroup=InServicePerformance: R


FileGroup=SoftwareManagement: RWX

 

Security Management

R

Only the MO but not the attributes (enables navigation in the ECLI)

 

Certificate Management

R

The MO, its attributes, actions, and child MOs

Software Inventory Management

RW

Software Management

RWX

System Management

Transport

The MO, its attributes, and actions

Equipment

Deny

Not applicable

Table 7    System Security Administrator Permissions for Default Roles

MOM Fragment

Permission

Scope

Managed Element

R

Only the MO but not the attributes (enables navigation in the ECLI)

 

System Functions

 

Backup and Restore Management

Deny

Not applicable

Fault Management

R

The MO, its attributes, actions, and child MOs

File Management

Deny

Not applicable

License Management

Performance Management

Security Management

RWX

The MO, its attributes, actions, and child MOs

 

Certificate Management

Software Inventory Management

R

Software Management

Deny

Not applicable

System Management

Transport

Equipment

Table 8    System Read-Only for Default Roles

MOM Fragment

Permission

Scope

Managed Element

R

The MO, its attributes, and actions

 

System Functions

 

Backup and Restore Management

The MO, its attributes, actions, and child MOs

Fault Management

File Management

Deny

Not applicable

License Management

R

The MO, its attributes, actions, and child MOs

Performance Management

Security Management

Deny

Not applicable

Software Inventory Management

R

The MO, its attributes, actions, and child MOs

Software Management

R

System Management

Transport

The MO, its attributes, and actions

Equipment

Deny

Not applicable

Table 9    CSCFApplicationAdministrator Permissions

MOM Fragment

Permission

Scope

Managed Element

R

Only the MO but not the attributes (enables navigation in the ECLI)

 

CSCF Function

RWX

The MO, its attributes, actions, and child MOs

System Functions

R

Only the MO but not the attributes (enables navigation in the ECLI)

 

Backup and Restore Management

RWX

The MO, its attributes, actions, and child MOs

Fault Management

R

File Management

R

Only the MO but not the attributes (enables navigation in the ECLI)

 

Logical FS

R

FileGroup Policy

RWX

The MO, its attributes, actions, and child MOs

Performance Management

RWX

Software Inventory Management

R

Software Management

R

SwM,*


The MO, its attributes, actions, and child MOs

RWX

SwM,UpgradePackage,*


The MO, its attributes, actions, and child MOs

Table 10    CSCFApplicationSecurityAdministrator Permissions

MOM Fragment

Permission

Scope

Managed Element

R

Only the MO but not the attributes (enables navigation in the ECLI)

 

System Functions

R

 

Fault Management

R

The MO, its attributes, actions, and child MOs

File Management

R

Only the MO but not the attributes (enables navigation in the ECLI)

 

Logical FS

R

FileGroup Policy

RWX

The MO, its attributes, actions, and child MOs

Security Management

R

SecM


The MO, its attributes, actions, and child MOs

RWX

SecM,UserManagement,LocalAuthorizationMethod,Role=CSCF_Application_Administrator,*


The MO, its attributes, actions, and child MOs

RWX

SecM,UserManagement,LocalAuthorizationMethod,Role=CSCF_Application_Operator,*


The MO, its attributes, actions, and child MOs

RWX

SecM,UserManagement,LocalAuthorizationMethod,Role=CSCF_Application_Security_Administrator,*


The MO, its attributes, actions, and child MOs

Software Inventory Management

R

The MO, its attributes, actions, and child MOs

Table 11    CSCFApplicationOperator Permissions

MOM Fragment

Permission

Scope

Managed Element

R

Only the MO but not the attributes (enables navigation in the ECLI)

 

CSCF Function

R

The MO, its attributes, actions, and child MOs

System Functions

R

Only the MO but not the attributes (enables navigation in the ECLI)

 

Fault Management

R

The MO, its attributes, actions, and child MOs

File Management

R

Only the MO but not the attributes (enables navigation in the ECLI)

 

Logical FS

R

FileGroup Policy

R

The MO, its attributes, actions, and child MOs

Software Inventory Management

R

Software Management

R

For the CSCF, the default application roles from Table 9 to Table 11 are applied for File Management when an OAM user access these directories exposed by the SFTP protocol.

The directories with access permissions assigned to the default roles are listed in Table 12 to Table 14. The directories with access permissions assigned to the three CSCF roles are listed in Table 15 to Table 17.

Table 12    LocalAuthenticationAdministrator Permissions in File Management Directories

Directories in File Management

Permission(1)

AlarmLogs

Deny

AlertLogs

Deny

BackupAndRestoreManagementFiles

Deny

Cscf

Deny

InServicePerformance

Deny

PerformanceManagementReportFiles

Deny

SoftwareManagement

Deny

(1)  Permission is applied on the directory and its all subdirectories.


Table 13    SystemAdministrator Permissions in File Management Directories

Directories in File Management

Permission(1)

AlarmLogs

RWX

AlertLogs

RWX

BackupAndRestoreManagementFiles

Deny

Cscf

Deny

InServicePerformance

R

PerformanceManagementReportFiles

RWX

SoftwareManagement

RWX

(1)  Permission is applied on the directory and its all subdirectories.


Table 14    SystemSecurityAdministrator Permissions in File Management Directories

Directories in File Management

Permission(1)

AlarmLogs

R

AlertLogs

R

BackupAndRestoreManagementFiles

Deny

Cscf

Deny

InServicePerformance

Deny

PerformanceManagementReportFiles

Deny

SoftwareManagement

Deny

(1)  Permission is applied on the directory and its all subdirectories.


Table 15    CSCFApplicationAdministrator Permissions in File Management Directories

Directories in File Management

Permission(1)

AlarmLogs

RWX

AlertLogs

RWX

BackupAndRestoreManagementFiles

RWX

Cscf

RWX

InServicePerformance

Deny

PerformanceManagementReportFiles

RWX

SoftwareManagement

RWX

(1)  Permission is applied on the directory and its all subdirectories.


Table 16    CSCFApplicationSecurityAdministrator Permissions in File Management Directories

Directories in File Management

Permission(1)

AlarmLogs

R

AlertLogs

R

BackupAndRestoreManagementFiles

Deny

Cscf

Deny

InServicePerformance

Deny

PerformanceManagementReportFiles

Deny

SoftwareManagement

R

(1)  Permission is applied on the directory and its all subdirectories.


Table 17    CSCFApplicationOperator Permissions in File Management Directories

Directories in File Management

Permission(1)

AlarmLogs

R

AlertLogs

R

BackupAndRestoreManagementFiles

R

Cscf

R

InServicePerformance

Deny

PerformanceManagementReportFiles

R

SoftwareManagement

R

(1)  Permission is applied on the directory and its all subdirectories.


For more detailed information, for example how to view RuleId for a specific Rule, refer to View Roles and Rules.



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